February 27th ECO installed a system that is stated on the contract ad a reverse osmosis system, but is actually a water softener systemFour months after the installation,a buy-out price was requested, but refusedIt clearly states on the rental agreement that is an optionI have put a stop payment on it as I refuse to pay for something I don't have.I have since had another system installed by a different company On the rental agreement there is no contact number, model number or serial number of the productThe only name on the contract is the first name of the representative and that is [redacted] I had issues in the past with this company returning my phone callsI was paying 69.95/month to their finance company CHICC
A salesman knocked on my door on the afternoon of Friday, October 7, 2016, and told me he had to test my water for calcium contentI told him I had never heard any such nonsense, well aware that calcium content in household water poses no health risks and that there is no requirement that I admit anyone to my home to test my waterHe became ***, raised his voice and told me it was government mandated though he was unable to specify which government and by that I was breaking the law I said I was not required to let strange men into my home and he insisted he had identified himself and again told me I was breaking the lawI told him I did not appreciate his intimidation tactics and asked him to leaveI had to resort to *** to call the police to get him off my property
***
contacted by eco 10/13/,I was told person(s)would be by to check furnace leased from oeg 4/17/men eco arrived 10/14, walked around furnace & only comment made was no carbon monoxideThen sales pitch on need for HEPA all home air cleaner thrown in free with the lease of a u/v water disinfection unit at 39.99/month, motermNo need to ever buy furnace or water filter againI was hoping the air filter would relieve allergies which it hasAlso eco would take over furnace & ac maintenance cancel ac maintwith *** a rebate which was received 10/26/2016, reasonable time lapseOn 1/25/called eco & talked to ***, he confirmed they will service hepa, u/v, ac & furnace yearlyFurnace filter need not be replaced *** to send hepa filter & buyout info following weekNothing recd., sent email re filter & buyout info 2/3/& also asked for maintenance coverage in writing & if eco & oeg are connectedSen
February 27th ECO installed a system that is stated on the contract ad a reverse osmosis system, but is actually a water softener systemFour months after the installation,a buy-out price was requested, but refusedIt clearly states on the rental agreement that is an optionI have put a stop payment on it as I refuse to pay for something I don't have.I have since had another system installed by a different company
On the rental agreement there is no contact number, model number or serial number of the productThe only name on the contract is the first name of the representative and that is ***
I had issues in the past with this company returning my phone callsI was paying 69.95/month to their finance company CHICC
February 27th ECO installed a system that is stated on the contract ad a reverse osmosis system, but is actually a water softener systemFour months after the installation,a buy-out price was requested, but refusedIt clearly states on the rental agreement that is an optionI have put a stop payment on it as I refuse to pay for something I don't have.I have since had another system installed by a different company On the rental agreement there is no contact number, model number or serial number of the productThe only name on the contract is the first name of the representative and that is [redacted] I had issues in the past with this company returning my phone callsI was paying 69.95/month to their finance company CHICC
A salesman knocked on my door on the afternoon of Friday, October 7, 2016, and told me he had to test my water for calcium contentI told him I had never heard any such nonsense, well aware that calcium content in household water poses no health risks and that there is no requirement that I admit anyone to my home to test my waterHe became ***, raised his voice and told me it was government mandated though he was unable to specify which government and by that I was breaking the law I said I was not required to let strange men into my home and he insisted he had identified himself and again told me I was breaking the lawI told him I did not appreciate his intimidation tactics and asked him to leaveI had to resort to *** to call the police to get him off my property
***
contacted by eco 10/13/,I was told person(s)would be by to check furnace leased from oeg 4/17/men eco arrived 10/14, walked around furnace & only comment made was no carbon monoxideThen sales pitch on need for HEPA all home air cleaner thrown in free with the lease of a u/v water disinfection unit at 39.99/month, motermNo need to ever buy furnace or water filter againI was hoping the air filter would relieve allergies which it hasAlso eco would take over furnace & ac maintenance cancel ac maintwith *** a rebate which was received 10/26/2016, reasonable time lapseOn 1/25/called eco & talked to ***, he confirmed they will service hepa, u/v, ac & furnace yearlyFurnace filter need not be replaced *** to send hepa filter & buyout info following weekNothing recd., sent email re filter & buyout info 2/3/& also asked for maintenance coverage in writing & if eco & oeg are connectedSen
February 27th ECO installed a system that is stated on the contract ad a reverse osmosis system, but is actually a water softener systemFour months after the installation,a buy-out price was requested, but refusedIt clearly states on the rental agreement that is an optionI have put a stop payment on it as I refuse to pay for something I don't have.I have since had another system installed by a different company
On the rental agreement there is no contact number, model number or serial number of the productThe only name on the contract is the first name of the representative and that is ***
I had issues in the past with this company returning my phone callsI was paying 69.95/month to their finance company CHICC