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Eco Thrift

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Eco Thrift Reviews (1)

Review: DON'T BUY ELECTRICAL APPLIANCES from this store!!! Multiple times now I have bought electrical appliances (lamps, fabric steamer, espresso maker) and then get them home and they DO NOT WORK.

The worst part is that this store will not give you a refund or even a store credit!!! In the case of the fabric steamer ($10) and the espresso maker ($50) I was able to plug them in and the lights came on. But that's all the testing you can do there. Once I got them home, neither one would pump water. They put a sticker on all the electrical stuff that says "it might not work so buy at your own risk - no refunds". So they are covered LEGALLY. But how about MORALLY? The average person would assume (and rightly so) that if a thrift store is selling a USED espresso maker for FIFTY DOLLARS then they tested it first to make sure it works right? Of course you would. Especially since they know you can't return it if it doesn't work!!

And what's even worse is that on a couple of occasions, I have taken appliances that I've plugged in and they didn't work (they have a tester strip) and told them "this doesn't work...you shouldn't be selling it". And then next week I go back in and THERE IT IS AGAIN! That's what I mean...They are doing it ON PURPOSE!!! These people are evil and they are ripping off the hard working people of Sacramento because of pure greed.

This store either knowingly sells broken electrical appliances, or is negligible for not testing them before charging a lot of money for used products. They are fully capable of testing these things out before selling them. If they don't test them, how can they possibly justify charging $50 for a used espresso maker? If they do test them, then they know they're broken, but they don't care, because they know you can't return them - even for a store credit.

Shame on you Eco Thrift!!!Desired Settlement: I don't expect a cash refund. I do however expect a store credit. This is the very least they should offer customers who have to go through all of this. It's not fair. How many people does this happen to who don't complain to Revdex.com? Probably a lot. I just don't want this to keep happening to people.

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Description: Retail Stores

Address: 85 Galli Dr STE A, Novato, California, United States, 94949-5716

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