Ecolectrics LLC

We initially entered into contract for $as he acknowledges in the complaint but he refused that after we installed the systemWe had to enter into new contract for $44,and he ended up paying only $40,The fact that he has not paid in full for his system has not affected our attention to his system or customer service We have responded to every inquiry [redacted] has made about his system and concerns relating to his production We have explained to him repeatedly that his system is working perfectly fine and as designed He has been provided access to monitoring for his system Solar production varies throughout the year due to weather and amount of sunlight received The production we guarantee, as written in our contract, is an annual production [redacted] s system has already produced MWh in days it has been running and is well on its way to produce production guaranteed in our contract per year We stand by our contract and will take every step necessary to correct his system if it doesn’t produce as contractedWe don’t know what else to do except to explain this to [redacted] every time he calls us with his concerns We can’t influence the weather or make his system perform above and beyond our contract and as per his desirePlease see attached Contract for [redacted] and his production reportPlease let us know how we can close this case, as we believe it’s a resolved matter in accordance to the above referenced factsThank you

? We initially entered into contract for $as he acknowledges in the complaint but he refused that after we installed the systemWe had to enter into new contract for $44,and he ended up paying only $40,The fact that he has not paid in full for his system has not affected our attention to his system or customer service.? We have responded to every inquiry [redacted] has made about his system and concerns relating to his production.? We have explained to him repeatedly that his system is working perfectly fine and as designed.? He has been provided access to monitoring for his system.? Solar production varies throughout the year due to weather and amount of sunlight received.? The production we guarantee, as written in our contract, is an annual production.? [redacted] s system has already produced MWh in days it has been running and is well on its way to produce production guaranteed in our contract per year.? We stand by our contract and will take every step necessary to correct his system if it doesn’t produce as contractedWe don’t know what else to do except to explain this to [redacted] every time he calls us with his concerns.? We can’t influence the weather or make his system perform above and beyond our contract and as per his desire Please see attached Contract for [redacted] and his production reportPlease let us know how we can close this case, as we believe it’s a resolved matter in accordance to the above referenced factsThank you? ? ?

We initially entered into contract for $as he acknowledges in the complaint but he refused that after we installed the systemWe had to enter into new contract for $44,and he ended up paying only $40,The fact that he has not paid in full for his system has not affected our
attention to his system or customer service. We have responded to every inquiry *** *** has made about his system and concerns relating to his production. We have explained to him repeatedly that his system is working perfectly fine and as designed. He has been provided access to monitoring for his system. Solar production varies throughout the year due to weather and amount of sunlight received. The production we guarantee, as written in our contract, is an annual production. *** ***s system has already produced MWh in days it has been running and is well on its way to produce production guaranteed in our contract per year. We stand by our contract and will take every step necessary to correct his system if it doesn’t produce as contractedWe don’t know what else to do except to explain this to *** *** every time he calls us with his concerns. We can’t influence the weather or make his system perform above and beyond our contract and as per his desire Please see attached Contract for *** *** and his production reportPlease let us know how we can close this case, as we believe it’s a resolved matter in accordance to the above referenced factsThank you

Dear Sir / Madam, Complaint # *** is launched by *** ** *** against EcolectricsWe have resolved the complaint of the customer at his satisfactionI would request to close that complaint in your recordsI will be happy to provide more details if needed Regards, ***
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Dear Sir / Madam, Complaint # *** is launched by *** ** *** against EcolectricsWe have resolved the complaint of the customer at his satisfactionI would request to close that complaint in your recordsI will be happy to provide more details if needed Regards, ***
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We initially entered into contract for $55000 as he acknowledges in the complaint but he refused that after we installed the system. We had to enter into new contract for $44,000 and he ended up paying only $40,983.80. The fact that he has not paid in full for his system has not affected our...

attention to his system or customer service.  We have responded to every inquiry [redacted] has made about his system and concerns relating to his production.  We have explained to him repeatedly that his system is working perfectly fine and as designed.  He has been provided access to monitoring for his system.  Solar production varies throughout the year due to weather and amount of sunlight received.  The production we guarantee, as written in our contract, is an annual production.  [redacted]s system has already produced 9.16 MWh in 175 days it has been running and is well on its way to produce production guaranteed in our contract per year.  We stand by our contract and will take every step necessary to correct his system if it doesn’t produce as contracted. We don’t know what else to do except to explain this to [redacted] every time he calls us with his concerns.  We can’t influence the weather or make his system perform above and beyond our contract and as per his desire. Please see attached Contract for [redacted] and his production report. Please let us know how we can close this case, as we believe it’s a resolved matter in accordance to the above referenced facts. Thank you.