Initial Business Response /* (1000, 9, 2015/03/18) */
Received business response via email on 3/18/15:
Thank you for bringing to my attention Mr. [redacted]'s complaint to the Revdex.com. I am trying to track down the reason Mr. [redacted]'s emails to us went unanswered.
I have refunded Mr. [redacted]'s...
$49.95 subscription fee to AntqueClocksPriceGuide.com via a credit to his credit card used for the transaction. I have included a copy of the refund transaction, below. It should appear on his next credit card billing statement as a credit.I apologize for any inconvenience or distress Mr. [redacted] experienced in using our service. Although his subscription cost has been refunded, he can still log in and use the service, if he wishes, for the remaining eleven months of his subscription period.
Sincerely,
[redacted]
Ecollectica Publishing
Initial Business Response /* (1000, 9, 2015/03/18) */
Received business response via email on 3/18/15:
Thank you for bringing to my attention Mr. [redacted]'s complaint to the Revdex.com. I am trying to track down the reason Mr. [redacted]'s emails to us went unanswered.
I have refunded Mr. [redacted]'s...
$49.95 subscription fee to AntqueClocksPriceGuide.com via a credit to his credit card used for the transaction. I have included a copy of the refund transaction, below. It should appear on his next credit card billing statement as a credit.I apologize for any inconvenience or distress Mr. [redacted] experienced in using our service. Although his subscription cost has been refunded, he can still log in and use the service, if he wishes, for the remaining eleven months of his subscription period.
Sincerely,
[redacted]
Ecollectica Publishing