Econo Lube N' Tune #4056

I work for meineke in brodway chula vista c.a 91911. On 3/26/at 9:customer *** *** come in for a oil change I as a service wrote the customer up for a oil change we as a company ask for at least an hour for every oil change because we also perform a point inspection on all
vehicle after bringing in customers car also other customers arrive to have services done he was not the only customer we had after performing oil change and inspection we recommended brake fluid for discoloration, spark plugs base on mileage vehicle has , also we notice a transmission leak from transmission pan gasket I approached customer with a professional attitude and explain the recommendation he then said he didn't want anything done to his car only oil change I then proceeded to take his car out and cash him out also he came in at 9:18 and was cashed out at 10:22 witch brings us to a hour witch we ask for on every car also *** *** complains on excessive talking we have to communicate in this business we take care of alot of customers and communication is aways key thank you for listening to our response