Complaint: [redacted] I am rejecting this response because: Nearly every word in this resp;onse is patently false, or entirely untrueIn addition, it doesn't adress my concerns tomy satisfactionAttached ismy rebuttal Sincerely, [redacted]
Please accept my apologies for the delay in my response I have spoken with [redacted] and believe this issue has been resolved During my conversation with [redacted] she informed me that she would be withdrawing the complaint Economy Oil Change considers our reputation to be our most valuable asset and will always give the customer the benefit of the doubt when a situation like this arrises Even though video evidence proved the oil change was done properly, I feel it is in the best interest of all involved to go ahead and pay for the repairs I believe this situation is now resolved and no further action is necessary on our part Thank you for bringing this case to my attention [redacted] Economy Oil Change
Complaint: [redacted] I am rejecting this response because: Nearly every word in this resp;onse is patently false, or entirely untrueIn addition, it doesn't adress my concerns tomy satisfactionAttached ismy rebuttal Sincerely, [redacted]
Please accept my apologies for the delay in my response I have spoken with [redacted] and believe this issue has been resolved During my conversation with [redacted] she informed me that she would be withdrawing the complaint Economy Oil Change considers our reputation to be our most valuable asset and will always give the customer the benefit of the doubt when a situation like this arrises Even though video evidence proved the oil change was done properly, I feel it is in the best interest of all involved to go ahead and pay for the repairs I believe this situation is now resolved and no further action is necessary on our part Thank you for bringing this case to my attention [redacted] Economy Oil Change