Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I was forced to seek out a specialty "race shop" because no Subaru dealer that I took the WRX to would look at itI took the car to [redacted] Subaru and then to [redacted] Subaru both dealerships dined to look over the car because of modifications done to itModifications that were done to the vehicle prior to me purchasing itModifications that resulted in the failure of my engine after only milesAttached is the service request form from [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The mechanic the dealership had on speak with me, at no point disclosed the damage the TVG delete kit would do to my engineThe failure of the engine had nothing to with me being rough with itWhen I purchased the car it had 47,miles, and as it sits at the repair shop it currently has 51,milesSo as you can see we barely drove the car after we purchased it, only putting 4,miles on itIsn't it obvious that the damage to the engine was done during the 47,miles that the original owner put on it, compared to the 4,I didNot to mention I have documentation that the reason the car engine failed is due to the TVG delete kit, from a certified COBB pro tuning race shopIts hard to put the blame on the consumerTo me it seems like they bought a damaged vehicle then knowingly sold it to me, having their "Subaru guy" bless off on it saying it was okay to have that type of modification done
lTell us why here...Mr [redacted] purchased his car from us on 11/08/ The first we were informed of any problems or issues was in late April over months after purchase and well outside of any typical used car warranty period However Mr [redacted] purchased the car in as-is condition with no warranty He was well aware of this signing documents acknowledging this (see attachments) In addition to this Mr [redacted] and the gentleman with him when he purchased the car both thoroughly checked over the car and spoke with our top Subaru technician who pointed out what had been done to the engine Mr [redacted] stated to our technician he had a thorough understanding of car and it's performance features It is our view that Mr [redacted] cannot hold us responsible for damage caused in all likelihood by over revving the engine or racing the car Sincerely, Sean E [redacted] Gen Mgr
as stated I was told a complete flush would fix my problem ( service mang ) and after paying $and driving it miles it was obvious it was not fixed that is when I called service and was not treated very nice , so I called the owner and as stated it was not fixed again ( mile drive each way ! now over miles ) after 2nd visit was told I needed to spend $that is why I took kit to a second garage , who had nothing good to say about ed shults jeep , anyways I did a PROPER flush ( less than miles from jeep garage ) I paid him and I think I should get a full refund as I had my jeep to them twice , leaving it all day each time and not having the problem fixed either time ? thank god I didn't spend the $for a heater core that I didn't need ps to this day the jeep is STILL blowing heat Regards, [redacted]
If Mr [redacted] sends me a complete copy of the receipt for the repairat the other garage that fixed his Jeep I will refund the $he spent with us.Sincerely, [redacted] General Mgr
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I checked with my office our check dated 10/23/has not cleared our bank my office manager is going to stop payment on the original check and reissue a new check the address we sent it to was [redacted] ** it did not come back through the mail we will send the new check todaySean E [redacted] ,GM
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I was forced to seek out a specialty "race shop" because no Subaru dealer that I took the WRX to would look at itI took the car to [redacted] Subaru and then to [redacted] Subaru both dealerships dined to look over the car because of modifications done to itModifications that were done to the vehicle prior to me purchasing itModifications that resulted in the failure of my engine after only milesAttached is the service request form from [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The mechanic the dealership had on speak with me, at no point disclosed the damage the TVG delete kit would do to my engineThe failure of the engine had nothing to with me being rough with itWhen I purchased the car it had 47,miles, and as it sits at the repair shop it currently has 51,milesSo as you can see we barely drove the car after we purchased it, only putting 4,miles on itIsn't it obvious that the damage to the engine was done during the 47,miles that the original owner put on it, compared to the 4,I didNot to mention I have documentation that the reason the car engine failed is due to the TVG delete kit, from a certified COBB pro tuning race shopIts hard to put the blame on the consumerTo me it seems like they bought a damaged vehicle then knowingly sold it to me, having their "Subaru guy" bless off on it saying it was okay to have that type of modification done
lTell us why here...Mr [redacted] purchased his car from us on 11/08/ The first we were informed of any problems or issues was in late April over months after purchase and well outside of any typical used car warranty period However Mr [redacted] purchased the car in as-is condition with no warranty He was well aware of this signing documents acknowledging this (see attachments) In addition to this Mr [redacted] and the gentleman with him when he purchased the car both thoroughly checked over the car and spoke with our top Subaru technician who pointed out what had been done to the engine Mr [redacted] stated to our technician he had a thorough understanding of car and it's performance features It is our view that Mr [redacted] cannot hold us responsible for damage caused in all likelihood by over revving the engine or racing the car Sincerely, Sean E [redacted] Gen Mgr
as stated I was told a complete flush would fix my problem ( service mang ) and after paying $and driving it miles it was obvious it was not fixed that is when I called service and was not treated very nice , so I called the owner and as stated it was not fixed again ( mile drive each way ! now over miles ) after 2nd visit was told I needed to spend $that is why I took kit to a second garage , who had nothing good to say about ed shults jeep , anyways I did a PROPER flush ( less than miles from jeep garage ) I paid him and I think I should get a full refund as I had my jeep to them twice , leaving it all day each time and not having the problem fixed either time ? thank god I didn't spend the $for a heater core that I didn't need ps to this day the jeep is STILL blowing heat Regards, [redacted]
If Mr [redacted] sends me a complete copy of the receipt for the repairat the other garage that fixed his Jeep I will refund the $he spent with us.Sincerely, [redacted] General Mgr
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
I checked with my office our check dated 10/23/has not cleared our bank my office manager is going to stop payment on the original check and reissue a new check the address we sent it to was [redacted] ** it did not come back through the mail we will send the new check todaySean E [redacted] ,GM