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Eden Advanced Pest Technologies

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Eden Advanced Pest Technologies Reviews (1)

Review: I engaged Eden Pest to provide services at my home. Because they spray pesticides, the technician would call me to schedule an appointment so that I could leave my dogs inside the house and not expose them to the spray. I travel frequently so it was a bit of a challenge to find times to schedule the spraying so several months lapsed during which I did not receive any treatment. Despite this, I was receiving statements that were charging me for services. I was even billed multiple times for the same service. I sent numerous emails trying to clarify the billing situation (I have copies of this correspondence) and spent time on phone calls with the receptionist Jordan to no avail. Even though the company could not provide any evidence that they provided service, such as trip reports, they still maintained that I owed them the money. I spoke with the technician and he indicated that the owner was going through a divorce and that, as a result, they were having lots of issues related to billing and other things. Last week I was contacted by a collection agency on behalf of Eden Pest. It is difficult for me to believe that a company that did not provide me with service - and hasn't provided me any documentation to this effect - can simply turn the account over to collection. I was a customer of this company for a number of years and always paid my bills. My credit rating is over 750! I feel badly the owner is experiencing difficulties but it does not excuse such poor business practices.Desired Settlement: I want someone who has the necessary competence to review my billing situation and, if they believe that I actually did receive service, and can provide documentation to this effect, provide me the technicians trip reports to this effect. I also want the collection efforts terminated immediately and I want an apology for the very significant amount of time and effort I have had to put into this matter simply because they are not running a business in a proper manner. Thank you.

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Description: Pest Control Services

Address: 1818 W Francis Ave Ste 222, Spokane, Washington, United States, 99205

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