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Edens Heating & Cooling

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Edens Heating & Cooling Reviews (1)

When the guy came out to hook up our already owned central air unit we paid him to connect it and charge it with freonShortly after the unit stopped working and wasn't blowing cold any longerSo I called Edens Heating & Cooling and left a message about the situation because we were told there was a day guarantee on all work Over the course of the next several weeks and many, many phone calls later and being told a service technician out be at my house and several broken appointments and never showing up or callingThe office manager apologized but explained they have been really busy with "COMMERCIAL ACCOUNTS" and couldn't get to meI explained that I had already paid for service and I should come firstEach time I called and complained she said she would always pass my number on to the owner
In the meantime of waiting for Edens to come out and fix my a/c under their "GUARANTEE" I had a friend offer to send his licensed technician over to look at my central air unit as a favor and at no chargeThis technician said the problem was that the technician from "Edens" who connected the unit did not sauder the pipes together correctly if at all which caused the all the freon to leak out of the system that we paid "Edens" to connect "CORRECTLY" and charge the system
I finally talked to the Owner Calvin Eof Edens Heating & Cooling and he the "OWNER" promised to have someone at my house on Wednesday 7/20/at 10:A.MOnce again no one show up and no one calls I called the office and spoke to the office manager and once again am told sorry but to busy to get to you "WE HAVE COMMERCIAL ACCOUNTS"That is when I told them I was done with broken promises that someone would be out to fix my air conditioning
On Friday evening I get a hold of the owner Calvin Eand he informs me he will never be out to my house fix the problem because I threatened to contact the Better Consumer AllianceI told him this was no threat and I would be filling out my complaintHis response was would you like the number because what are they going to be able to do me
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