Edge Line Ventures, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

April 19, [redacted] Revdex.com NFront St Harrisburg, PA RE: Revdex.com Complaint ID [redacted] COLUMBIA HOUSE DVD CLUB Account # [redacted] Napa, CA [redacted] Dear [redacted] : I am responding to the inquiry your office forwarded for [redacted] Please assure [redacted] that his COLUMBIA HOUSE DVD CLUB account has been closed with a zero balance [redacted] may disregard any future communications he might receive from the Club In addition, we have removed [redacted] ’s name, address, and email address from our solicitation listWe have also deleted [redacted] ’s credit card information from our database We trust this resolves [redacted] ’s concerns If you have further questions, you may contact me by phone at ###-###-#### Sincerely, Rachel H [redacted] Correspondence Specialist Phone: ###-###-#### Fax: ###-###-####

[redacted] [redacted] Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)K StNW, 10th Floor Washington, DC 20005-3404RE: Revdex.com Complaint ID [redacted] [redacted] COLUMBIA HOUSE DVD CLUB Account # [redacted] [redacted] ** READING MA ***Dear [redacted] [redacted] :I am responding to the inquiry your office forwarded for [redacted] .Please assure [redacted] that his account is now closed with a zero balanceAll credit card information has been removed from our systems.He may disregard any future communications he might receive from the Club; as all mailing will cease after the advance mass mail grouping have been exhaustedHe will not receive any further solicitations from the Club.Please let ** [redacted] know that we appreciated having him as a long-time member of our Club We trust this resolves his concerns.If you have further questions, you may contact me by phone at ###-###-####Sincerely, Jason B***Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

June 10, [redacted] [redacted] Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)K StNW, 10th Floor Washington, DC 20005-3404RE: Revdex.com Complaint ID [redacted] COLUMBIA HOUSE DVD CLUB Account # [redacted] [redacted] **ARVADA CO [redacted] Dear [redacted] :I am responding to the inquiry your office forwarded for [redacted] .Please assure [redacted] that his account is now closed with a zero balanceAll credit card information has been removed from our sytems.He may disregard any future communications he might receive from the Club; as all mailing will cease after the advance mass maill grouping have been exhaustedHe will not receive any further soliciations from the Club.Please let [redacted] know that we appreciated having him as a long-time member of our Club We trust this resolves his concerns.If you have further questions, you may contact me by phone at ###-###-####Sincerely, Rachel H***Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

August 10, [redacted] [redacted] Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)K StNW, 10th FloorWashington, DC 20005-3404RE: Revdex.com Complaint ID [redacted] ***COLUMBIA HOUSE DVD CLUB Account # [redacted] **PHILADELPHIA PA [redacted] Dear ** [redacted] :I am responding to the inquiry your office forwarded for [redacted] ***.Please assure [redacted] that we have removed the charge for the 'The [redacted] ' from his accountHe may keep the movie at no cost and will not need to return the item.Please let ** [redacted] know that we greatly apologize for the issue he experienced and that we appreciate having him as a long-time member of our Club We trust this resolves his concerns.If you have further questions, you may contact me by phone at : ###-###-####Sincerely,Jason B***Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

January 12,
*** *** ***
Revdex.com
NFront St
Harrisburg, PA 17102
RE: Revdex.com Complaint ID ***
*** ***
COLUMBIA
HOUSE DVD CLUB Account #***
*** ***
***
Blue
Island, IL *** [Address on account]
Dear *** ***:
I am responding to the inquiry
your office forwarded for *** ***
Please assure *** *** that
we have issued credits totaling $to his COLUMBIA HOUSE DVD CLUB account
[$for the DVD and $for late charges at $
each added on February 22, 2015, March 22, and April 21, 2015]
*** ***’s account is
currently in good standing and reflects a zero balanceThis account was not
reported to any of the credit bureaus
We trust this resolves *** ***’s concerns; we appreciate his continued membership
If you have further questions,
you may contact me by phone at ###-###-####
Sincerely,
Rachel H***
Correspondence Specialist
Phone: ###-###-####
Fax: ###-###-####

April 19,
Ms*** ***
Revdex.com
NFront St
Harrisburg, PA
RE: Revdex.com Complaint ID ***
***
***
COLUMBIA
HOUSE DVD CLUB Account #***
*** **
*** ***
Long
Beach, CA 90810-
Dear Ms***:
I am responding to the inquiry
your office forwarded for Mr***
Please assure Mr***
that his COLUMBIA HOUSE DVD CLUB account has been closed with a zero balance
Mr*** may disregard any future communications he might receive from the
Club
In addition, we have removed
Mr***’s name, address, and email address from our solicitation list
We trust this resolves Mr
***’s concerns
If you have further questions,
you may contact me by phone at ###-###-####
Sincerely,
Rachel H***
Correspondence Specialist
Phone: ###-###-####
Fax: ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Thankfully, you were able to apply pressure that I alone couldn't bring to bearI was ignoredMany thanks
Regards,
*** ***

Sept 20, 2016*** *** ***Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)K StNW, 10th FloorWashington, DC 20005-3404RE: Revdex.com Complaint ID *** ***COLUMBIA HOUSE DVD CLUB Account # ***POST BOX ***ROXIE MS ***Dear **
*** :I am responding to the inquiry your office forwarded for *** ***.Unfortunately, any order placed on an active account online will require that a credit card be listed on the account at all times Only the last four digits of the card are visible to anyone (including the member) at any time and we remain pci compliant.Please assure *** *** that we have now closed the account and removed all card information from our systems.Please let *** *** know that we greatly apologize for the issue she experienced and that we appreciate having her as a long-time member of our Club We trust this resolves her concerns.If you have further questions, you may contact me by phone at : ###-###-####Sincerely,Jason B***Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me I must say it is ironic that it took over months and several times in trying to get any kind of response, that with filing this complaint with the Revdex.com it only took hours
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

April 27, 2016
[redacted]
Revdex.com
1337 N. Front St.
Harrisburg, PA 17102
RE:          Revdex.com Complaint ID [redacted]
Jonathan
Neal
COLUMBIA
HOUSE DVD CLUB Account #[redacted]
[redacted]
La
Habra, CA...

[redacted]
 Dear [redacted]:
I am responding to the inquiry
your office forwarded for [redacted].
Please assure [redacted] that
his COLUMBIA HOUSE DVD CLUB account has been closed with a zero balance. [redacted] may disregard any future communications he might receive from the Club.
Per [redacted]’s request, a separate email was sent to [redacted]@scoresmith.net confirming the cancellation of his account.
In addition, we have removed
[redacted]’s name, address, and email address from our solicitation list.
We trust this resolves [redacted]’s concerns.
If you have further questions,
you may contact me by phone at ###-###-####.
Sincerely,
Rachel H[redacted]
Correspondence Specialist
Phone: ###-###-####
Fax: ###-###-####

August 10, 2016[redacted]Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)1411 K St. NW, 10th FloorWashington, DC 20005-3404RE: Revdex.com Complaint ID [redacted]COLUMBIA HOUSE DVD CLUB Account # [redacted]PHILADELPHIA PA [redacted]Dear **...

[redacted] :I am responding to the inquiry your office forwarded for [redacted].Please assure [redacted] that we have removed the charge for the 'The [redacted]' from his account. He may keep the movie at no cost and will not need to return the item.Please let **. [redacted] know that we greatly apologize for the issue he experienced and that we appreciate having him as a long-time member of our Club.  We trust this resolves his concerns.If you have further questions, you may contact me by phone at : ###-###-####Sincerely,Jason B[redacted]Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

[redacted] Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)1411 K St. NW, 10th Floor Washington, DC 20005-3404RE: Revdex.com Complaint ID [redacted]         [redacted]         COLUMBIA HOUSE DVD CLUB...

Account #[redacted]   [redacted]         READING MA [redacted]Dear [redacted] :I am responding to the inquiry your office forwarded for [redacted].Please assure [redacted] that his account is now closed with a zero balance. All credit card information has been removed from our systems.He may disregard any future communications he might receive from the Club; as all mailing will cease after the advance mass mail grouping have been exhausted. He will not receive any further solicitations from the Club.Please let **. [redacted] know that we appreciated having him as a long-time member of our Club.  We trust this resolves his concerns.If you have further questions, you may contact me by phone at ###-###-####Sincerely, Jason B[redacted]Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####

April 19, 2016
[redacted]
Revdex.com
1337 N. Front St.
Harrisburg, PA 17102
 
RE:         Revdex.com Complaint ID [redacted]
COLUMBIA
HOUSE DVD CLUB Account #[redacted]
Napa,
CA...

[redacted]
Dear [redacted]:
I am responding to the inquiry
your office forwarded for [redacted].
Please assure [redacted]
that his COLUMBIA HOUSE DVD CLUB account has been closed with a zero balance.
[redacted] may disregard any future communications he might receive from the Club.
In addition, we have removed
[redacted]’s name, address, and email address from our solicitation list. We
have also deleted [redacted]’s credit card information from our database.
We trust this resolves [redacted]’s concerns.
If you have further questions,
you may contact me by phone at ###-###-####.
Sincerely,
Rachel H[redacted]
Correspondence Specialist
Phone: ###-###-####
Fax: ###-###-####

June 10, 2016[redacted] Revdex.com serving Metro Washington DC & Eastern Pennsylvania (Washington, DC)1411 K St. NW, 10th Floor Washington, DC 20005-3404RE: Revdex.com Complaint ID [redacted]COLUMBIA HOUSE DVD CLUB Account #[redacted]ARVADA CO...

[redacted]Dear [redacted] :I am responding to the inquiry your office forwarded for [redacted].Please assure [redacted] that his account is now closed with a zero balance. All credit card information has been removed from our sytems.He may disregard any future communications he might receive from the Club; as all mailing will cease after the advance mass maill grouping have been exhausted. He will not receive any further soliciations from the Club.Please let [redacted] know that we appreciated having him as a long-time member of our Club.  We trust this resolves his concerns.If you have further questions, you may contact me by phone at ###-###-####. Sincerely, Rachel H[redacted]Correspondence SpecialistPhone: ###-###-####Fax: ###-###-####