Edge salon

Review: I was at this hair salon today with my mother. We went in for highlights and a cut/style. We left looking absurd. The woman in no way followed the direction I have for what I wanted done with my hair. She was rude, pretty mean actually, and overly rough while doing my hair. (I actually left with a massive headache!) when she finished my hair, I looked a it and at first thought it was just the lighting making it so platinum blonde. So I paid (along with an extra charge for long hair) and left. When I saw it in my own mirror, I was blown away by how awful it was. I called and spoke with a manager. He was violently rude. I explained that I would not like to come back to the salon because I didn't trust the stylists. He (quite loudly) informed me that this was the only solution he was willing to entertain. He informede that I had "left the shop happy". The conversation continued, but I hung up when he started to become over the top rude and aggressive.Desired Settlement: I paid $80 for my hair and $80 for my mothers (who also will have to get her hair re-done as it is horrid and fried). They also demanded that we pay $20 extra for having long hair. (My mothers hair is not even to her shoulders). Mine is long, so I will accept that $20. However, I would like a refund for both both haircuts and the $20 I needlessly paid for my mother. A total of $180.