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Edible Arrangements #1347

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Edible Arrangements #1347 Reviews (1)

Initial Business Response /* (1000, 8, 2016/01/22) */
Contact Name and Title: Ashlee Manager
Contact Phone: ***
Contact Email: ***
We are very sorry to hear that the customer was unhappy with the service providedWe would like to make the situation right! We can
issue a full refund for the arrangement purchased, which would be refunded back to the credit card that was used to purchase the arrangementThat is commpany policyOr we could remake the arrangement that was purchased and add in an extra dipped fruit box at no additional costWe can also have that delivered to the recipient
Initial Consumer Rebuttal /* (2000, 10, 2016/01/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I greatly appreciate the positive response from Edible ArrangementsIt was an uncomfortable experience due to the reason for the giftThe arrangement was beautiful but unfortunately the design was poor
Edible Arrangements gave me a couple of options to choose from for my experience with them which were well within reason
I greatly appreciate the assistance given by the Revdex.com as well
Thank you Edible Arrangements and the Revdex.com
Final Business Response /* (4000, 19, 2016/02/12) */
Ashlee S***
8:AM (hour ago)
to Better
My name is Ashlee S*** I am the manager here at Edible Arrangements in Stow, and I am responding to the complaint from Paula KJones case # ***We have resolved this matter by issueing a refund back to the credit card that was used for the purchase
Final Consumer Response /* (2000, 21, 2016/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 3059 Graham Rd, Cuyahoga Falls, Ohio, United States, 44224

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