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Edible Arrangements Store 879

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Edible Arrangements Store 879 Reviews (1)

Review: The fresh fruit arrangement I ordered for my Mother's Birthday didn't even last 24 hours. She refrigerated the arrangement overnight, and the next day the fruit was rotting and slimy. She called the store directly, and was told to stop by in person and they would provide a replacement arrangement for her. However, when she arrived at the store, the employees all acted like they had no idea who she spoke with and said it was her own fault that the arrangement rotted, claiming she didn't "store it" properly and refused to give her a replacement. I attempted to receive a full refund with their customer service agent [redacted], but she told me the owner of this store had to decide how to resolve this, and I couldn't get a refund through customer service.Desired Settlement: Full refund for the arrangement, $51 credited back to my [redacted] card. I do not want store credit.

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Description: Gift Baskets & Parcels

Address: 135 N Hunter St, Stockton, California, United States, 95202

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