[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meRegards, [redacted]
To whom it may concern, Mr [redacted] has been contacted and spoke to Steven Yellovich on several different occasions this past weekDue to his financial circumstances back in October Mr [redacted] came into the dealership on October 26, and wanted to see if we were able to refinance his automobileWe explained to him that we are not his lending institution, and to contact his bank if he was interested in seeing if he qualified for a lower interest rate We also explained to him this week that by not paying the monthly payments on the automobile is going to put his loan in defaultWe suggested for Mr [redacted] to contact his bank for further advice and guidance Please feel free to contact us with any questions Thank you
To whom it may concern, Mr [redacted] did come into the dealership on October 26th He was asking if we were able to help and refinance his automobileHe Explained to Mr [redacted] that we are a bank and do not specialize in refinancing AutomobilesNeedless to say we did offer to help and at the time were able to Lower his monthly paymentThe customer wanted to have his payment cut in half With no money down and the term to remain the sameBased on the customer’s Credit circumstances the dealership gave the customer the absolute best option That we had available The General Sales Manager Steve Yellovich spoke to Mr [redacted] this morning, and he said that he can't afford any monthly payment at this time and was not paying for the carHe also made a statement that was not paying any of his bills at this timeWe offered our help in any way that we could, but he refused any help other than us to be able to take over his monthly car payments so he can drive the car
Refund check for overpayment of vehicle has been received and cleared my bank I do consider this complaint resolved Once again, thank you very much for your assistance
To whom it may concern,We are responding to the complaint made by Mr [redacted] The customer is now completely satisfied and all issues are resolved.For any questions please contact our customer service manager [redacted] *** at ###-###-####.Thank you
On August 20, 2014, the Service Manager, [redacted] spoke with the customer Since his last response, Mr [redacted] has contacted the agency where he purchased the part online The fee's associated with returning the part make it unfeasable to do so Therefore our dealership has offered to install the customer supplied part when it arrives The labor charge will be equal to the price that was quoted by an outside facility The difference between the labor, and the price already paid to order the original part will be refunded (with no restocking or shipping fees) to the customer upon completion of the repair There is currently an appointment scheduled for Saturday August to complete this transaction [redacted] and Mr [redacted] spoke again today, August to confirm the arrangements The customer also pledged to close the case with Revdex.com as we have come to an amicable solution?
To whom it may concern,The customer's disputed amount will be paid in full to the leasing company.Please call [redacted] for any further questions.Thank you###-###-####
To whom it may concern, The paper work has been completed for Ms [redacted] 's deal asshe requested.For any additional information please have her contact thedealershipSincerely [redacted] General sales Manager
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meRegards, [redacted]
To whom it may concern, Mr [redacted] has been contacted and spoke to Steven Yellovich on several different occasions this past weekDue to his financial circumstances back in October Mr [redacted] came into the dealership on October 26, and wanted to see if we were able to refinance his automobileWe explained to him that we are not his lending institution, and to contact his bank if he was interested in seeing if he qualified for a lower interest rate We also explained to him this week that by not paying the monthly payments on the automobile is going to put his loan in defaultWe suggested for Mr [redacted] to contact his bank for further advice and guidance Please feel free to contact us with any questions Thank you
To whom it may concern, Mr [redacted] did come into the dealership on October 26th He was asking if we were able to help and refinance his automobileHe Explained to Mr [redacted] that we are a bank and do not specialize in refinancing AutomobilesNeedless to say we did offer to help and at the time were able to Lower his monthly paymentThe customer wanted to have his payment cut in half With no money down and the term to remain the sameBased on the customer’s Credit circumstances the dealership gave the customer the absolute best option That we had available The General Sales Manager Steve Yellovich spoke to Mr [redacted] this morning, and he said that he can't afford any monthly payment at this time and was not paying for the carHe also made a statement that was not paying any of his bills at this timeWe offered our help in any way that we could, but he refused any help other than us to be able to take over his monthly car payments so he can drive the car
Refund check for overpayment of vehicle has been received and cleared my bank I do consider this complaint resolved Once again, thank you very much for your assistance
Customer complaint of peeling tiresWe are reimbursing customer for new tires
To whom it may concern,We are responding to the complaint made by Mr [redacted] The customer is now completely satisfied and all issues are resolved.For any questions please contact our customer service manager [redacted] *** at ###-###-####.Thank you
On August 20, 2014, the Service Manager, [redacted] spoke with the customer Since his last response, Mr [redacted] has contacted the agency where he purchased the part online The fee's associated with returning the part make it unfeasable to do so Therefore our dealership has offered to install the customer supplied part when it arrives The labor charge will be equal to the price that was quoted by an outside facility The difference between the labor, and the price already paid to order the original part will be refunded (with no restocking or shipping fees) to the customer upon completion of the repair There is currently an appointment scheduled for Saturday August to complete this transaction [redacted] and Mr [redacted] spoke again today, August to confirm the arrangements The customer also pledged to close the case with Revdex.com as we have come to an amicable solution?
To whom it may concern,The customer's disputed amount will be paid in full to the leasing company.Please call [redacted] for any further questions.Thank you###-###-####
To whom it may concern, The paper work has been completed for Ms [redacted] 's deal asshe requested.For any additional information please have her contact thedealershipSincerely [redacted] General sales Manager