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Edison ParkFast

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Edison ParkFast Reviews (2)

Review: After signing up for monthly auto-pay with my credit card, the business did not charge me for four months of parking fees. With zero attempts to contact me, I received a certified letter from a Lien Service corp stating that my car would be auctioned in three weeks. There was NO attempt to reach me at any point about collection issues prior to this letter. Despite having all of my contact info, including cell phone, I was notified by [redacted] that it was not his job to contact me if there was an issue with billing.Desired Settlement: A phone call explaining their practices.

Consumer

Response:

At this time, I have not been contacted by Edison ParkFast regarding complaint ID [redacted].Sincerely,[redacted]

Review: False advertising - Edison Park Fast license #[redacted] on west [redacted] advertised a weekend special for parking @ $18.00 that included tax. They had the sign posted out by the street. After we entered the garage and went down stairs my family exited the vehicle with other cars behind me. No where on the sign does it state the special was for cars only or that there was an extra $10 charge for SUV's. They have an additional sign on the wall but that that is not what we looked at. The sign in the street for $18 is what brought us in and I felt that the special supersedes any sign on the wall. If they wanted to be honest the sign would say "cars only" or "SUV's additional $10" I expected to pay $18 and was charged $28. Edison Park Fast is false advertising to lure people in to park in their garage. I called the [redacted] who said I had every right to leave and not park there. I also tried to call his boss at the corporate office [redacted] I left a message and no one has returned my call. I expect them to honor the price they advertise. I have pictures of the sign in question. Very poor business practices. The customers expect better from businesses. I would like to be reimbursed $10 and for the facility to advertise honest in the future.Desired Settlement: I would like a refund of at least $10.00 for being charged the additional fee that was not advertised on the sign. I would also like for them to advertise honestly and not deceive their customers.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Edison ParkFast has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]

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Description: PARKING FACILITIES

Address: 451 9th Ave, New York, New York, United States, 10018

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