In response to the above complaint, as noted, we agreed to have repair completed by May 15. Because of weather permitting work, both settlement and seed germination cannot take place until the weather warms up to desireable temperatures for proper growth. We have completed the work by agreed...
deadline. I do feel it unfair for a complaint to be filed prematurely, as this was done two weeks prior to alotted time. If feel this is just cause to remove complaint altogether.Sincerely,Ed R[redacted], owner
The contractor's response is not the whole story. I first expressed concern about the extensive damage to my yard to the owner nearly a year ago. I contacted him throughout last fall, and again a series of communications from me starting in February. I was mostly concerned about the deep craters in my lawn as hazard to my children, and wanted the safety issue dealt with asap. I told the owner this on multiple occasions. He seemed to care more about the appearance of my lawn than the safety of my children. I care about BOTH, but safety should always come first. Recently, the contractor did some repair, which was not complete, and I had to have a series of additional conversations to get him to finish the job. Since the end result will not be known until the new soil settles and the grass seed germinates (or doesn't), I suggest we wait to close this complaint until we see that result.
In response to the above complaint, as noted, we agreed to have repair completed by May 15. Because of weather permitting work, both settlement and seed germination cannot take place until the weather warms up to desireable temperatures for proper growth. We have completed the work by agreed...
deadline. I do feel it unfair for a complaint to be filed prematurely, as this was done two weeks prior to alotted time. If feel this is just cause to remove complaint altogether.Sincerely,Ed R[redacted], owner
The contractor's response is not the whole story. I first expressed concern about the extensive damage to my yard to the owner nearly a year ago. I contacted him throughout last fall, and again a series of communications from me starting in February. I was mostly concerned about the deep craters in my lawn as hazard to my children, and wanted the safety issue dealt with asap. I told the owner this on multiple occasions. He seemed to care more about the appearance of my lawn than the safety of my children. I care about BOTH, but safety should always come first. Recently, the contractor did some repair, which was not complete, and I had to have a series of additional conversations to get him to finish the job. Since the end result will not be known until the new soil settles and the grass seed germinates (or doesn't), I suggest we wait to close this complaint until we see that result.