EdStone Inc.

The salesman sold us on using Edstone for our new kitchen granite by saying it had a "lifetime warranty", both at the time of the sale and when he installed itWhen I realized the day of the install there was nothing on the invoice concerning the warranty I contacted them and asked for a copy of the lifetime warranty to attach to my invoiceEdvard the owner then texted me and curtly said we have only a year warrantyI contacted the salesman who sold me with that line and he said he was "mistaken"
Also, the installer had wiped down the counters with a "sealer" at the time of installation so the granite had a wet appearance till the next day, it then had a film across it like hard water build up, not smooth like it should beI contacted them immediately and Edvard said no one else has complained...that was all, no suggestions, no help, nothing
Would NEVER recommend this company!

It took them less than 24 hours to complete the entire order: from initial measurement to the final installation. Which is phenomenal. So, for customers, who need the job done fast - this company is definitely a preferred choice. However if quality is your number one priority - stay away from this company. The biggest issue for me was the appearance of the countertop perimeter edge. They had a number of edges to choose from and I picked the "5/8" Bullnose". Judging by the picture from their website and the sample that they demonstrated to me, with proper machining there should've been no visible line between the bullnose radius and the countertop surface. In reality my countertop had ugly sharp edge around the perimeter. Unfortunately I wasn't at home when they brought it to my house and by the time I arrived - the countertop was already installed. The installation itself lacked attention to details. The caulking had holes and the screw holes plugs in the corbels (brackets) were not even fully tapped in. When I contacted the proprietor of the company he immediately took an offensive position and his argument was basically - "Everything is fine. I am right, you are wrong!" I will never use the services of this company again and would not recommend it to anybody.