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Edu Cap Reviews (7)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] I do not want to become their "customer"I do not understand their response to this matter I have reached out to them before, they resolved the issue in 2014, then the issue began again It is unacceptable to tarnish someone's credit unnecessarily and unlawfullyThe only acceptable response is to stop falsely reporting on our credit reports Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

Should the complainant be determined to be our customer, we shall reach out to them directly

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

To whom it may concern:Should our records indicate this complainant is a customer in our system, we will contact them directly.Sincerely,Marc M [redacted]

September 2, [redacted] Revdex.comK Street, NW 10th floorWashington, DC 20005-3404Re: [redacted] , ID # [redacted] Dear [redacted] : We are writing in response to the above referenced complaintWe have reviewed the complaint and determined that the contact made with [redacted] was not initiated by our company as this is not our customer.Sincerely Michael *W***Vice President of Operations

We are writing in response to the above referenced complaintWe are currently in the process of reviewing the matters set forth in the complaint to determine if the referenced consumer is a customer of Loan to LearnIn the event that we determine the consumer does in fact have a customer relationship with us, we will contact the individual directly to resolve this matter Sincerely Marc M [redacted] VP, Portfolio Management

From: W***, MikeDate: Thu, Sep 29, at 12:PMSubject: RE: cid [redacted] / [redacted] ***To: [redacted] < [redacted] @myRevdex.com.org>Dear [redacted] , This was a customer of Loan to Learn and we have contacted the customer directly to resolve the issueThanksMW

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