Educational Media Company at Virginia Tech, INC

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

This customer's original order appears to have needed an address verification for shipping. That diligence was not handled properly internally, nor in a timely manner. EMCVT's leadership team has reached out to the customer directly, providing a written apology for the delay as well as a request for...

verification of the proper shipping address such that the order can be fulfilled immediately.