Edwards Flooring

Our store is a storefront establishment that has been in business for over yearsWe do not offer any price match guarantee and we cannot compete with on- line business because there are many factors, primarily cost that go into running a storefront business unlike on-line businessWhile our cost for the merchandise is way higher because of the small scale volume that we purchased as oppose to the businesses competing on-line who buys on a much higher scale and has no overheads, especially rentFor those reasons our price is different, not because we overcharge peopleWe always try to work with our customers as we did with [redacted] ***, however we do not offer a refund on financing, we can only offer an exchange Our policy is clearly stated on the receipt and displayed on the wallAt this time that is all we can offer [redacted] ***Thank you for your time, please feel free to contact me should you have any additional questions or concernsSincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Hi I'm sorry but they trick me in what the contract said On going back to the store they advice me to pay as a buy out and said their sorry I wasn't told it was a lease in the store all the advertisement is no where that said lease ..I wouldn't have buy a tv or ac knowing I'll have to return it .I feel like they pull a fast one on me because I did not read their contractTheir advertisement said no where in the store least In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** ***

Dear *** ***, Attached is the Lease agreement that *** *** initialed and agreed toThe agreement clearly list the lease schedule and the option to continue to lease it, buy it out or return itshe must contact Why Not Lease with the decision as stated right under the YOUR CHOICE
arrows on whether she wants to purchase it, continue to lease it or return itWe did not mislead *** *** the agreement states the options clearly, and her desired settlement to pay it off and own it is in fact one of the optionsAt this point the decision is clearly hersShould you have any additional questions or concerns please feel free to contact me at ###-###-####Sincerely, Robert K*** *** *** ***
*** *** ***
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.They are no longer harassing my grandmother
Sincerely,
*** ***

Our store is a storefront establishment that has been in business for over 16 years. We do not offer any price match guarantee and we cannot compete with on- line business because there are many factors, primarily cost  that go into running a storefront business unlike on-line business. While...

our cost for the merchandise is way higher because of the small scale volume that we purchased as oppose to the businesses competing on-line who buys on a much higher scale and has no overheads, especially rent. For those reasons our price is different, not because we overcharge people. We always try to work with our customers as we did with [redacted], however we do not offer a refund on financing, we can only offer an exchange.  Our policy is clearly stated on the receipt and displayed on the wall. At this time that is all we can offer [redacted]. Thank you for your time, please feel free to contact me should you have any additional questions or concerns. Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 Hi I'm sorry but they trick me in what the contract said On going back to the store they advice me to pay as a buy out and said their sorry I wasn't told it was a lease in the store all the advertisement is no where that said lease ..I wouldn't have buy a tv or ac knowing I'll have to return it .I feel like they pull a fast one on me because I did not read their contract. Their advertisement said no where in the store least.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]