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Edwards' Catering

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Edwards' Catering Reviews (3)

Dear *** ***
We received the complaint that you forwarded from *** *** regarding his experience at our Pizza Hut location on Wilder Avenue
When a credit or debit card is declined
twice, our policy is to request another form of paymentAfter obtaining cash from the closest ATM, Mr*** returned to Pizza Hut and requested a free pizzaHe was offered a 50% discount, but he declined and left
We regret that his experience at Pizza Hut was unsatisfactorySince he requested a settlement of $5.00, we will be mailing him a check for $by December 5,
Thank you for bringing this matter to our attention
Sincerely,
*** ** ***
Director of Human Resources
** *** *** ***
*** *** *** ***
*** ***
*** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Pizza Hut in Waianae- customer was terrible, pizza was terrible and Management to afraid to make things right with customers Waited to for waitress about minutes just to orderWe were the only customers in the restaurantordered pizzas at the same time but got our first pizza after minutes, second pizza minutes after that and never got the third pizza One of our pizza was a super supreme when we got it, it looked like it only had ingredients on itWe complained but when you DON'T EVEN CARE about the CUSTOMER, DON'T CARE ABOUT The QUALITY of the PIZZA who CARES about the Complaints No Sorry, No Effort to make the Mistake Right! I would not EVER RECCOMMEND PIZZA HUT ever again

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