eFashion Solutions

Review: I placed an order with rocawear.com on 12-25-13. It was a shirt with price of 14.50 and also paid 17.47 for expedited 2 day shipping. I went online about 4 or five days later trying to check the status of my order online and it keeps saying processing. I then tried to email them at the email address they provide for order status( [redacted] ) and it tells me it's an invalid email adress. I Then called and spoke to a rep who had me on hold forever while checking and came back and said it was going out that day which was 12.30 and that I would be refunded my 2 day shipping charge. I checked the next morning and it still had not yet been processed. I called again the next day 12.31.13 and was told the exact same thing. I then called back on 1.2.14 and 1.3.14 and during hours they claim to be open and they don't anwser the phone. I called two days straight. I also left a messageon the vvoice mail twice which have yet to be anwsered. This is HORRIBLE customer service. I do alot of business with rocawear.com and deserve to be treated better as a customer.Desired Settlement: I want either status of my order, or refund. If my order is still gonna be shipped out I want my 2 day shipping of 17.47 refunded. Either way I want a response as to what is going on with my order.