EGA Solutions of Florida Reviews (%countItem)
EGA Solutions of Florida Rating
Address: 550 8th St W, Palmetto, Florida, United States, 34221-4722
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EGA Solutions is one person - Nikol d. I hired her on Thumbtack to write some legal documents for me and I paid her half up front($500). About 30 days later she decided she was not going to complete the documents, and she refused to refund my money. However, she sent me a letter cancelling the remaining $500. She had told me that she had finished one of the documents before she decided not to complete the project, so I asked for that one completed document. She responded by sending me about 30 deranged emails threatening me with legal action if I didn't pay her $5700 for the supposed work she had done (The original deal was for $1000 - no more - and she herself cancelled the remaining $500). I have received nothing as of yet. When I took the matter to Thumbtack, she retaliated by sending me random, unfounded bills for services that were never rendered (or promised) and $400 a day for my negative review of her on Thumbtack. She changed the questions on our original agreement which she shared with thumbtack as well as my credit card company. I have the originals. She then threatened to sue me for this money and began sending me bills several times a day, each one more than the last. To be clear, this woman, Nikol d. (AKA EGA Solutions) has not done any part of the original agreement and I am out $500.
Product_Or_Service: Legal document preparation
Refund This has been an absolute nightmare, dealing with a person who is completely unprofessional, unethical, and honestly, unsafe. She is impossible to deal with as I have tried many avenues of reasoning with her and she is not rational. I would like her to stop contacting me and I want my money back.
Contact Name and Title: Nicole D.
Contact Phone: 9413047228
Contact Email: ***@EGASOLUTIONSFL.COM
The Complaintee, (hereinafter "AD) contacted me to completed some administrative work for including drafting a Tort Complaint for an alleged injury she received. As well, she wanted some research done on the matter. We had her sign a Service Agreement and fill out an online questionnaire. In the questionnaire, we asked if there were any related cases. This is a requirement under Florida Rules of Civil Procedure. She stated "no" as her answer. As well, she put that there was no police involvement. Upon doing research on the matter, we found that A.D. had been dishonest in the entire process. There were related cases. Approaching A.D. in the new revelation, she stated "that was a lie" and that the "case was from years ago." It was not not from "years ago". It was from less than 30 days previous to A.D. contacting EGA Solutions of Florida, LLC. We attempted to reason with her and continue in the matter. At this point, multiple staff members had put in over 100 hours dedicated to this service. A.D. continued in her tirade and started making threats to myself and my staff. At that point, we opted to resolve the matter by sending her a template of a tort complaint and the highly redacted version of her Tort complaint. As well, for 30 days straight, every day we asked A.D. for her physical address so we could have our professional courier service provide her with documents. She refused to give a physical address. Every mail attempt was sent back with "unknown person" marked on it. The address A.D. had given us was false. At that time we served her with a Cease and Desist notice due to the on-going harassment and threats. She contacted her credit card company stating we had committed fraud upon her. Adtger 90s days of investigations, the Credit Card company ruled in our favor and we didn't have to issue her a refund of her deposit put down. At this point, she owed us over $8,000 and refused to send the balance so we could release the finished documents to her. This was in her Agreement that no documents or research would be released until she paid the balance. She then contacted one of the service platforms we are a service provider and made further false allegations. She left two (2) false allegation and left the inference that our stellar reviews (all five star) were false and not the be trusted. As a direct result of the contact to the service platform, our business was interrupted for a period of two (2) days. After further investigation, the Service platform provider ruled in our favor and reactivated our account. They also blocked her from ever attempting to contact another service provider to prevent her from committing further harassment and fraud. We have sent her multiple invoices and have offered to discount the rate owed to almost half of her balance. Yet, she continues with the harassment and false allegations. We suspended collections temporarily due to COVID19. However, as soon as the Court system opens back up we will be filing a small claims complaint against her for the balance owed AND for interruption of business as a direct result of her false allegations.
In response to her claims the "original deal was for a $1000". Her original deposit was supposed to be $1000. However, after speaking with her and empathizing with her on her alleged situation, we discounted her deposit by half. We also discounted her hourly rate.
In direct response to her allegations of we "changed" the questions. We did not change anything and it was a one-time-link for her to answer in attempt to prevent fraud. We have attempted to work with A.D. multiple times to come to a resolve. However, from digging further into her background she has a lengthy history of fraud and other crimes. We will not settle for any resolve unless it is through the Court. We are also now adding defamation and libel to our complaint. We will be moving from Small claims to Civil Court to properly address A.D. wrong doings.
We have attempted to be professional with her. However, it is hard to be professional with a professional con artist.
To address her allegation of "EGA Solutions" is one person. This is also false. I have employees. This she is fully aware of as she spoke with three (3) on the phone.
We will only send document to support our claims in a secured email since this will be going in front o a Court.
(The consumer indicated he/she DID NOT accept the response from the business.)
This woman is a scammer and has lied throughout the entire process. She stated above, "multiple staff have completed 100 hours." Absolute lie. She has no staff and I never agreed to 100 hours of work. I agreed to $1000 for the items listed in the document that I will upload with this reply. She has never completed any of them. Nikol also dishonestly and unethically changed the original agreement that I filled out. When I called her on it, she said she didn't realize the Google doc was still open and she immediately made the link private, however I saved the html. She also lied about sending me mail and having it returned. She has not had anything returned. I would ask her to present the supposed returned mail as well as the document that was supposedly worked on for 100 hours. Please post a picture of that returned mail, thanks.
I have never made any threats to her. In fact, I stopped communicating with her when she threatened me in an email. She has sent multiple threats to me since. I will also upload these. She never asked me about related cases, she changed the question on the form I filled out. None of that was any of her business anyway. I paid her to complete documents. She is not licensed to be doing legal work. I will also upload the original document.
I have NEVER spoken to anyone on the phone, besides Nikol one time only, at the time I hired her. That I spoke to three of her staff is a complete lie. Like I said, I stopped communicating when she threatened me in emails, however she continued to send multiple emails every day.
Nikol misrepresented herself on thumbtack, listing multiple degrees and credentials. She has no licenses or certifications. After this happened she changed her name on thumbtack from Nikol d. to EGA Solutions. At one point after I had asked her to send me the document that she had finished (she told me she finished it. Haven't seen it yet), she had the audacity to send me my own tort complaint from the case I filed three years ago, and call it a, "template."
I am not blocked from thumbtack. In fact I just hired an amazing Spanish tutor on thumbtack. They've never blocked or deactivated my account and I have been in contact with Ian from thumbtack from the beginning. It was his suggestion to file for a chargeback on my credit card.
I think what happened was that she realized she bit off more than she could chew and decided to put the blame on me. She just keeps adding money onto that fake bill. $8000 now? It's laughable.
Ask yourself what I could possibly have to gain from this. I dropped the issue and just decided to call it a loss, but she just couldn't stop harassing me. She has been threatening to sue me for months, for what I'm not sure. It seems to be a ploy on her part to not produce the evidence requested. Setting aside the fact that I never agreed to or authorized more work on her part, she hasn't done any either. She told me in an email that she was not going to complete the work because, I'm, "dishonest." Serious irony. Why keep doing, "work" then? None of this makes any sense. Itemize this bill for me, and produce the work. You can't just take someone's money and then decide not to do the work.
At the very least, people should beware that Nikol d. is seriousy unprofessional, and not someone I recommend dealing with.
See our full response attached. It is more than the allotted characters.
Document Attached***
The $1000 I agreed to was not a deposit. I agreed to pay $1000 for all of these items listed. She told me that she had one document completed when she quit. I have not even received that one document.
I have NEVER threatened her. I only sent her maybe 5 emails. She has sent me dozens. Where are these threats "of violence"?? Really? This is terrifying.
SHE QUIT. In attached email she says she is forwarding everything to my previous lawyer, which she also has never done. This woman is insane. She started emailing me again yesterday after I posted this. I will not pay her for anything. She stole my money and gave me nothing in return and now she is calling me a "career criminal" Really? What have I gotten out of this? Nothing but grief and harassment and I'm out $500. All of this is in retaliation to my negative review of her on thumbtack.
Also please note her degrees in document 2. These are fake.
See our full response attached. It is more than the allotted characters.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is a joke. Those letters are dated July 2019, three months before I first spoke with her. She has blocked out the address so you can't see that it was an address, like I have been saying, where I have not lived for three years. She downloaded those pictures off the Pinellas County's website from a case three years ago, not involving her at all. Those are NOT mail she sent me. She has repeatedly lied and lied and lied about sending me mail to the address I gave her, which is my PO Box that I currently use.
I will upload documents from the original texts where she told me it would be $1000 total. Again, I have never threatened her or begged for a discount or any of the other things she has repeatedly failed to provide evidence for. Nowhere did I agree, nor would anyone agree, to an infinite bill of unsubstantiated charges. This is ridiculous.
Nikol d. aka EGA Solutions is the most unprofessional "business" I have ever heard of or dealt with in my life and I want my money back.
See our full response attached. It is more than the allotted characters.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is hilarious. What are the letters for that she posted? She said she had mail returned. Then she posted unrelated documents from an unrelated case that she had nothing to do with. What multiple agencies have ruled about anything? What court case? What meta data? She just keeps making stuff up. The html document that I saved doesn't have meta data. It is an html document. I can't even.
I never agreed to any sort of hourly rate. She keeps changing her story. So let's see, she's mad that a previous case that I filed three years ago was dismissed due to my home on St John island in the Caribbean being destroyed by hurricane Irma (2017) so she cancelled my, "deposit" then continued to work on some mythical documents for 100 hours at some random hourly rate that she made up. That's not even slightly plausible. I don't even know where to go with this.
No, I'm not taking any offers. She robbed me. She's done no work. She's unprofessional and irrational. I have not contacted her nor responded to any of her psychotic, harassing emails since December. I want my money back and I'm seriously considering a restraining order.
EGA Solutions is one person - Nikol d. I hired her on Thumbtack to write some legal documents for me and I paid her half up front($500). About 30 days later she decided she was not going to complete the documents, and she refused to refund my money. However, she sent me a letter cancelling the remaining $500. She had told me that she had finished one of the documents before she decided not to complete the project, so I asked for that one completed document. She responded by sending me about 30 deranged emails threatening me with legal action if I didn't pay her $5700 for the supposed work she had done (The original deal was for $1000 - no more - and she herself cancelled the remaining $500). I have received nothing as of yet. When I took the matter to Thumbtack, she retaliated by sending me random, unfounded bills for services that were never rendered (or promised) and $400 a day for my negative review of her on Thumbtack. She changed the questions on our original agreement which she shared with thumbtack as well as my credit card company. I have the originals. She then threatened to sue me for this money and began sending me bills several times a day, each one more than the last. To be clear, this woman, Nikol d. (AKA EGA Solutions) has not done any part of the original agreement and I am out $500.
Product_Or_Service: Legal document preparation
Refund This has been an absolute nightmare, dealing with a person who is completely unprofessional, unethical, and honestly, unsafe. She is impossible to deal with as I have tried many avenues of reasoning with her and she is not rational. I would like her to stop contacting me and I want my money back.
Contact Name and Title: Nicole D.
Contact Phone: 9413047228
Contact Email: ***@EGASOLUTIONSFL.COM
The Complaintee, (hereinafter "AD) contacted me to completed some administrative work for including drafting a Tort Complaint for an alleged injury she received. As well, she wanted some research done on the matter. We had her sign a Service Agreement and fill out an online questionnaire. In the questionnaire, we asked if there were any related cases. This is a requirement under Florida Rules of Civil Procedure. She stated "no" as her answer. As well, she put that there was no police involvement. Upon doing research on the matter, we found that A.D. had been dishonest in the entire process. There were related cases. Approaching A.D. in the new revelation, she stated "that was a lie" and that the "case was from years ago." It was not not from "years ago". It was from less than 30 days previous to A.D. contacting EGA Solutions of Florida, LLC. We attempted to reason with her and continue in the matter. At this point, multiple staff members had put in over 100 hours dedicated to this service. A.D. continued in her tirade and started making threats to myself and my staff. At that point, we opted to resolve the matter by sending her a template of a tort complaint and the highly redacted version of her Tort complaint. As well, for 30 days straight, every day we asked A.D. for her physical address so we could have our professional courier service provide her with documents. She refused to give a physical address. Every mail attempt was sent back with "unknown person" marked on it. The address A.D. had given us was false. At that time we served her with a Cease and Desist notice due to the on-going harassment and threats. She contacted her credit card company stating we had committed fraud upon her. Adtger 90s days of investigations, the Credit Card company ruled in our favor and we didn't have to issue her a refund of her deposit put down. At this point, she owed us over $8,000 and refused to send the balance so we could release the finished documents to her. This was in her Agreement that no documents or research would be released until she paid the balance. She then contacted one of the service platforms we are a service provider and made further false allegations. She left two (2) false allegation and left the inference that our stellar reviews (all five star) were false and not the be trusted. As a direct result of the contact to the service platform, our business was interrupted for a period of two (2) days. After further investigation, the Service platform provider ruled in our favor and reactivated our account. They also blocked her from ever attempting to contact another service provider to prevent her from committing further harassment and fraud. We have sent her multiple invoices and have offered to discount the rate owed to almost half of her balance. Yet, she continues with the harassment and false allegations. We suspended collections temporarily due to COVID19. However, as soon as the Court system opens back up we will be filing a small claims complaint against her for the balance owed AND for interruption of business as a direct result of her false allegations.
In response to her claims the "original deal was for a $1000". Her original deposit was supposed to be $1000. However, after speaking with her and empathizing with her on her alleged situation, we discounted her deposit by half. We also discounted her hourly rate.
In direct response to her allegations of we "changed" the questions. We did not change anything and it was a one-time-link for her to answer in attempt to prevent fraud. We have attempted to work with A.D. multiple times to come to a resolve. However, from digging further into her background she has a lengthy history of fraud and other crimes. We will not settle for any resolve unless it is through the Court. We are also now adding defamation and libel to our complaint. We will be moving from Small claims to Civil Court to properly address A.D. wrong doings.
We have attempted to be professional with her. However, it is hard to be professional with a professional con artist.
To address her allegation of "EGA Solutions" is one person. This is also false. I have employees. This she is fully aware of as she spoke with three (3) on the phone.
We will only send document to support our claims in a secured email since this will be going in front o a Court.
(The consumer indicated he/she DID NOT accept the response from the business.)
This woman is a scammer and has lied throughout the entire process. She stated above, "multiple staff have completed 100 hours." Absolute lie. She has no staff and I never agreed to 100 hours of work. I agreed to $1000 for the items listed in the document that I will upload with this reply. She has never completed any of them. Nikol also dishonestly and unethically changed the original agreement that I filled out. When I called her on it, she said she didn't realize the Google doc was still open and she immediately made the link private, however I saved the html. She also lied about sending me mail and having it returned. She has not had anything returned. I would ask her to present the supposed returned mail as well as the document that was supposedly worked on for 100 hours. Please post a picture of that returned mail, thanks.
I have never made any threats to her. In fact, I stopped communicating with her when she threatened me in an email. She has sent multiple threats to me since. I will also upload these. She never asked me about related cases, she changed the question on the form I filled out. None of that was any of her business anyway. I paid her to complete documents. She is not licensed to be doing legal work. I will also upload the original document.
I have NEVER spoken to anyone on the phone, besides Nikol one time only, at the time I hired her. That I spoke to three of her staff is a complete lie. Like I said, I stopped communicating when she threatened me in emails, however she continued to send multiple emails every day.
Nikol misrepresented herself on thumbtack, listing multiple degrees and credentials. She has no licenses or certifications. After this happened she changed her name on thumbtack from Nikol d. to EGA Solutions. At one point after I had asked her to send me the document that she had finished (she told me she finished it. Haven't seen it yet), she had the audacity to send me my own tort complaint from the case I filed three years ago, and call it a, "template."
I am not blocked from thumbtack. In fact I just hired an amazing Spanish tutor on thumbtack. They've never blocked or deactivated my account and I have been in contact with Ian from thumbtack from the beginning. It was his suggestion to file for a chargeback on my credit card.
I think what happened was that she realized she bit off more than she could chew and decided to put the blame on me. She just keeps adding money onto that fake bill. $8000 now? It's laughable.
Ask yourself what I could possibly have to gain from this. I dropped the issue and just decided to call it a loss, but she just couldn't stop harassing me. She has been threatening to sue me for months, for what I'm not sure. It seems to be a ploy on her part to not produce the evidence requested. Setting aside the fact that I never agreed to or authorized more work on her part, she hasn't done any either. She told me in an email that she was not going to complete the work because, I'm, "dishonest." Serious irony. Why keep doing, "work" then? None of this makes any sense. Itemize this bill for me, and produce the work. You can't just take someone's money and then decide not to do the work.
At the very least, people should beware that Nikol d. is seriousy unprofessional, and not someone I recommend dealing with.
See our full response attached. It is more than the allotted characters.
Document Attached***
The $1000 I agreed to was not a deposit. I agreed to pay $1000 for all of these items listed. She told me that she had one document completed when she quit. I have not even received that one document.
I have NEVER threatened her. I only sent her maybe 5 emails. She has sent me dozens. Where are these threats "of violence"?? Really? This is terrifying.
SHE QUIT. In attached email she says she is forwarding everything to my previous lawyer, which she also has never done. This woman is insane. She started emailing me again yesterday after I posted this. I will not pay her for anything. She stole my money and gave me nothing in return and now she is calling me a "career criminal" Really? What have I gotten out of this? Nothing but grief and harassment and I'm out $500. All of this is in retaliation to my negative review of her on thumbtack.
Also please note her degrees in document 2. These are fake.
See our full response attached. It is more than the allotted characters.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is a joke. Those letters are dated July 2019, three months before I first spoke with her. She has blocked out the address so you can't see that it was an address, like I have been saying, where I have not lived for three years. She downloaded those pictures off the Pinellas County's website from a case three years ago, not involving her at all. Those are NOT mail she sent me. She has repeatedly lied and lied and lied about sending me mail to the address I gave her, which is my PO Box that I currently use.
I will upload documents from the original texts where she told me it would be $1000 total. Again, I have never threatened her or begged for a discount or any of the other things she has repeatedly failed to provide evidence for. Nowhere did I agree, nor would anyone agree, to an infinite bill of unsubstantiated charges. This is ridiculous.
Nikol d. aka EGA Solutions is the most unprofessional "business" I have ever heard of or dealt with in my life and I want my money back.
See our full response attached. It is more than the allotted characters.
(The consumer indicated he/she DID NOT accept the response from the business.)
This is hilarious. What are the letters for that she posted? She said she had mail returned. Then she posted unrelated documents from an unrelated case that she had nothing to do with. What multiple agencies have ruled about anything? What court case? What meta data? She just keeps making stuff up. The html document that I saved doesn't have meta data. It is an html document. I can't even.
I never agreed to any sort of hourly rate. She keeps changing her story. So let's see, she's mad that a previous case that I filed three years ago was dismissed due to my home on St John island in the Caribbean being destroyed by hurricane Irma (2017) so she cancelled my, "deposit" then continued to work on some mythical documents for 100 hours at some random hourly rate that she made up. That's not even slightly plausible. I don't even know where to go with this.
No, I'm not taking any offers. She robbed me. She's done no work. She's unprofessional and irrational. I have not contacted her nor responded to any of her psychotic, harassing emails since December. I want my money back and I'm seriously considering a restraining order.