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Ehrenburg Homes

1802 Ontario Avenue, Saskatoon, Saskatchewan, Canada, S7K 1T3

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We bought our first home, a townhouse from Ehrenberg and have had nothing but regret. It wasn't till after the purchase that we started to notice lazy craftsmanship ( drywalled over a window!!), cut corners, missing essentials (like a water tap and the front of the house). When we contacted them each time they were slow to respond and dismissive. The outside of our townhouse is covered in dirt and dust as we are right next to a field. When I asked them if they were going to clean it I was told it's my responsibility. I would like to know how I am supposed to clean it with no access to water out front. We pay condo fees but our complex is poorly maintained. Where is our condo fees going? Very Disappointed! Wanting to sell our house asap and never purchase from them again!

Ehrenburg Homes Response • Nov 01, 2018

It is very unfortunate that this homeowner has regrets with the purchase of their town home. This particular project was designed to maximize affordability by achieving a lower targeted price point, giving buyers greater access into housing. However, this does come at a cost as some items typically found in other developments (like water taps in front of every unit) are not included.

Our drywallers did drywall over a window, which was an obvious oversite. Thank you to the homeowner for point this out for us. We were notified of this on a Sunday morning (our office is closed on weekends) and our construction manage responded back to them on Monday Morning, almost 24 hours later. We rectified this right away. We apologies for the inconvenience.

In many new developments dust and dirt do blow around and sit on the siding, especially in newer communities like this that have vacant land next to them. In the summer months we (on behalf of the condo association) hire a company to mow the lawn and in the winter they remove the snow from the parking lots and do regular garbage pickup.

These homeowners signed a sales agreement, in this agreement it states items such as condo fees, and what is included in the home. I can assure you we full filled our end of the sales contract and much more. Condo fees are collected and used to cover site costs such as grass mowing and snow removal, along with sewer and water costs. Again, to make the project as affordable as possible we wanted to maintain low condo fees.

We cannot warranty buyer's remorse, but as a certified new home builder we are bound to a series of performance standards set by the New Home Warranty Program which we will completely fulfill our full obligation to you.

I would like to thank you for your business and wish you all the best. Thank you.

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Address: 1802 Ontario Avenue, Saskatoon, Saskatchewan, Canada, S7K 1T3

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