EIG Property Management

Initial Business Response / [redacted] (1000, 10, 2015/07/16) */ As a professional property management company, EIG Property Management takes pride in providing our tenants with a great place to call homeWhen problems are brought to our attention, we promptly take action to remedy the problem at handWe contract with a professional, licensed, pest control company to treat units if it is neededAs [redacted] mentioned in his complaint, when he notified EIG of roaches in his unit, we did send pest control to treat his unit Treatment of [redacted] ***' unit is as follows: 12/29/- Unit was treated 1/27/- Preventative treatment - Pest control company reports no signs of roaches 2/18/- Preventative treatment - Pest control company reports no signs of roaches 3/17/- [redacted] did not follow through on preparation sheet for treatment - Preventative treatment - Pest control company reports no signs of roaches 4/13/- Preventative treatment - Pest control company reports no signs of roaches 6/9/- [redacted] refused treatment of his unit to Pest Control Tech 7/9/- Preventative treatment - Pest control company reports no signs of roaches On June 9, [redacted] refused pest control treatment of his unit and on June 10, he reported a complaint to the Revdex.com of this a pest issue in his unit As of today, 7/15/2015, [redacted] owes us a total of $1,He has failed to pay July rent, partial June rent, utility fees for both, late fees and also owes an NSF FeeAs for all of our tenants, unit transfers are only considered after a tenant is at a zero balanceBy reporting this complaint, it does not exempt [redacted] from being evicted for non-payment of rent We have been very responsive to [redacted] initial complaint and have continued to provide him with preventative services I have attached copies of our pest control records for you to reviewPlease note [redacted] is unit [redacted] Please feel free to contact us if you have any further questions regarding this matter Thanks, [redacted] EIG Property Management [redacted] C [redacted] XXXXX [redacted] (direct) [redacted] (main) [redacted] (fax) www.eigpropertymanagement.com

Initial Business Response /* (1000, 10, 2015/07/16) */
As a professional property management company, EIG Property Management takes pride in providing our tenants with a great place to call home. When problems are brought to our attention, we promptly take action to remedy the problem at hand. We...

contract with a professional, licensed, pest control company to treat units if it is needed. As [redacted] mentioned in his complaint, when he notified EIG of roaches in his unit, we did send pest control to treat his unit.
Treatment of [redacted]' unit is as follows:
12/29/2014 - Unit was treated
1/27/2015 - Preventative treatment - Pest control company reports no signs of roaches
2/18/2015 - Preventative treatment - Pest control company reports no signs of roaches
3/17/2015 - [redacted] did not follow through on preparation sheet for treatment - Preventative treatment - Pest control company reports no signs of roaches
4/13/2015 - Preventative treatment - Pest control company reports no signs of roaches
6/9/2015 - [redacted] refused treatment of his unit to Pest Control Tech
7/9/2015 - Preventative treatment - Pest control company reports no signs of roaches
On June 9, 2015 [redacted] refused pest control treatment of his unit and on June 10, 2015 he reported a complaint to the Revdex.com of this a pest issue in his unit.
As of today, 7/15/2015, [redacted] owes us a total of $1,421.66. He has failed to pay July rent, partial June rent, utility fees for both, late fees and also owes an NSF Fee. As for all of our tenants, unit transfers are only considered after a tenant is at a zero balance. By reporting this complaint, it does not exempt [redacted] from being evicted for non-payment of rent.
We have been very responsive to [redacted] initial complaint and have continued to provide him with preventative services.
I have attached copies of our pest control records for you to review. Please note [redacted] is unit [redacted]
Please feel free to contact us if you have any further questions regarding this matter.
Thanks,
[redacted]
[redacted]
EIG Property Management
[redacted] C
[redacted] XXXXX
[redacted] (direct)
[redacted] (main)
[redacted] (fax)
www.eigpropertymanagement.com

Owner made concession and is sending an additional check for $460, which is more than the disputed amount.