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Eight 80 Newport Beach

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Reviews Eight 80 Newport Beach

Eight 80 Newport Beach Reviews (14)

Ms [redacted] was served through a legal eviction When eviction was finalized, a Sheriff lock out date was set and Ms [redacted] was notified Ms [redacted] filed a stay of eviction on 12/26/which was denied by the court and the lock out commenced on 12/27/ Our office tried to contact Ms [redacted] to set up a time to retrieve her personal items without a response On 1/6/our service department did trash out the apartment to prepare it for the next resident They stored all personal items they felt were of value and trashed out the rest When Ms [redacted] contacted the office on 1/7/to set up the date of pick up, she was informed that she could come on Tuesday, 1/9/to retrieve what was left of her personal items She was very upset that some of her items had been thrown away Our Service Supervisors met with her and an unknown gentleman on 1/9/and did apologize for the miscommunication I have reached out to Ms [redacted] twice to acquire a list of the disposed items in hopes to come to an agreement on replacement items I have not receive a response from her A claim was filed through our insurance but cannot proceed until the inventory list is acquired Thank you

The former resident ("Residents") moved into Coronado in August Residents signed a lease agreement whereby Residents agreed to full responsibility and possession of the home located at [redacted] ***Residents were given an Inventory and Condition Form to complete and return with any additional findings after taking possession of the home on August 2nd, Residents surrendered possession to the home on August 2, resulting in a full month lease term in residency at [redacted] ***Upon move-out, Residents had an outstanding balance of $which amount consisted of $Final Utility Bills from 6/1/to 8/1/2016, Rent $and Parking of $In addition to the outstanding balance, cleaning charges in the amount of $and paint charges in the amount of $and resurfacing of bathroom tub/shower of $resulted in a total of $as of August 16th, Residents had a deposit of $which was applied to the balance of $526.44, resulting in a final balance due of $The bath tub/shower required to be resurfaced due to damage beyond wear and tear (heavy stains)The unit required paint due to large areas of scuff marks and pin holes on the walls and such charge was prorated to the ResidentsAll charges billed to this household are valid and the balance of $is due the PropertySincerely, [redacted] Community Director Coronado At Newport Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I am not satisfied because I believe Coronado at Newport is trying to take advantage of people with these final account billing statementsI do not believe that the price of new carpet in one room, sub floor decontamination, and some wall paint( we did not put a single hole in the walls and at first glance the apartment was in perfect condition, the paint only needed some touching up where the kids drew on the wall with light chalk) is more than that deposit with left of 449$We also paid 3995$ to break our lease which we did because we thought it was the right thing to do to leave on good terms even thought we couldn't afford itBut now they are trying to drain our bloodThey also tried to charge us 525$ for all the keys and remote and parking sticker that we turned inIf we had not found the document supporting the fact that we turned them in they would be asking us this money tooThey also took off the charge for resurfacing the tub which was a scandoulous thing to ask for in the first place since the multiple resurfacing of tubs from the 50's or earlier started coming off within the first week. I don't think that the Coronado at Newport is a terrible place, I think they do a good job in taking care of their tenants but these prices are insaneThey have made so much money from our falling on hard timesI believe they should be happy with the fact that they have made so much money off of us and not ask this extra money that we cannot afford

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
FIRST OF ALL, I DID PROVIDE A THIRTY DAY NOTICE WHICH WAS ACCEPTED BEFORE I MOVED OUTSECONDLY, THIS SO-CALLED BUSINESS, IS TRYING TO CHARGE ME OVER 10,DOLLARS BECAUSE I HAD TO MOVE OUTTHIRDLY, IT WAS MY UNDERSTANDING THAT WHEN THE APARTMENT WAS RE-RENTED, I WOULD ONLY BE RESPONSIBLE FOR THE TIME IN WHICH IT WAS EMPTYI PAID THE RENT THROUGH OCTOBER 31STTHEY HAVE ALSO ADDED BOGUS CHARGES FOR NEW CARPETING THE CARP AT WAS DIRTY AND OLD WHEN I MOVED IN AND THEY KNOW ITI HAVE NO CONFIDENCE THAT THEY WILL BE HONEST AND FORTHCOMING ABOUT THE CARPET CHARGES AND THE DAY THE APARTMENT WAS RE-RENTEDTHIS WAS TRULY ONE OF THE WORST PLACES I HAVE EVER LIVED INTHEY TOOK ADVANTAGE OF MY SITUATION KNOWING THAT I WAS NEWLY WIDOWED, STARTING A NEW JOB AND THAT I NEEDED TO MOVE INTO A CHEAPER PLACE FAST BECAUSE OF MY HUSBAND'S DEATH
Regards,
*** ***

January 16, *** *** Revdex.com Viewridge Ave#San Diego, CA 92123-RE: Revdex.com Complaint ID# ***Dear Ms***: The former resident (“Resident”) moved into Coronado at Newport South in August The Resident signed a notice of intent to move out on
November 3rd, indicating that Resident would move out and surrender the unit on December 3rd, 2016. As Resident was moving out prior to lease expiration, management offered the lease buy-out option (pursuant to the lease contract signed by Resident), whereby a resident has the option to submit the buy-out fee for early termination of the lease contractThe buy-out fee (which amount represents months’ rent) is required to be paid to the Property’s management office within hours of submitting residents notice to vacateIf the buy-out option is not submitted according to the lease contract, Resident would then become rent responsible (pursuant to the lease contract) until either the home is relet or the lease contract expiresThe Resident’s Notice of Intent to Move Out states that if the dwelling is relet to others after management receives the notice, Resident would not be granted any extensionsNotice was entered into our system and the unit became available effective November 4th, The apartment was relet to a new applicant on Saturday, November 5th, On November 6th, our office had yet to receive the buy-out fee; therefore Resident defaulted to rent responsible Management offered to transfer the Resident to a new home as the apartment had been relet; Resident indicated that he would accept the offer to transferManagement was able to find a new apartment home to match the Resident’s needs, however Resident declined the new apartment homeOn December 4, 2016, Resident called management and stated he had moved out of the apartment and would return the keys via mailManagement required Resident to submit via email that he had vacated the unitManagement did not receive an email and did not receive the keys; and on December 5, 2016, the maintenance team confirmed that the unit was vacant Resident was charged $651.20, which amount represents the various charges noted on the attached Final Account StatementPursuant to the above response, the balance due of $is valid and due the propertyResident may contact Billing at 720/283-to discuss payment of the balanceSincerely, Property Management Coronado At Newport

The former residents ("Residents") moved into Coronado in May Residents at the time assumed full responsibility and possession of the home located at *** *** *** *** *** *** ** ***Residents were given an Inventory and Condition Form to complete and return with any
additional findings after taking possession of the home on May 20" Residents failed to bring an updated copy of the Inventory and Condition reflecting that the home was in move in conditionResidents were evicted from *** *** *** * *** *** *** ** *** due to non-payment of rent for the month of November Upon move-out (January 14, 2016), Residents had an outstanding balance of $Residents were charged: $Final Utility Bills from 9/1/to 1/14/2016, carpet replacement in the amount of $157.95, cabinet door replacements of $100, cleaning charges in the amount of $and paint charges in the amount of $125.94, sub floor decontamination of $100.00, unreturned keys of $and rent through the lease term of $6,(Residents lease was to expire May 15, 2016; days of rent responsible) resulting in a total due of $11,as of January 26, The carpet needed to be replaced due to damage beyond wear and tear (pet and urine damage) and such replacement charge was prorated based on a 5-year life expectancyThe unit required paint due to large areas of scuff marks and pin holes on the walls and such charge was prorated to the ResidentsThe Final Account Statement was then revised on March 3, when a new resident took possession of the home (on February 19, 2016) to reflect a new rent charge of $1,resulting in an ending balance due of $6764.54.Regarding Residents concerns about pests, such as cockroaches, Property records indicate that the Residents entered service requests for pest control exterminating with the last request submitted on July 17", for cockroachesThe Property offers a complimentary pest control service twice a week for Property residents and are given prep sheets to prepare their homes accordingly for treatmentResidents can submit maintenance requests via online or by calling our officeIn addition, the Property has a hour maintenance for any emergencies on siteAfter the treatment on 7/21/15, the Property did not receive any further requests nor complaints from the Residents of there being any issues in the homeIn addition, Property's records indicate the only maintenance requests entered by the Residents were for mail key not working properly on 5/22/15, clogged toilet on 6/22/and to change their lock on 9/19/15.The Residents car was towed due to not having proper permit on the premiseOn October 31*, 2015Residents vehicle was towed due to having a temporary parking pass that expired on 10/26/15.Management reviewed the photographs provided by the towing company, which showed that the temporary parking pass from 10/18/15-10/26/Residents were denied a reimbursement as the permit was expired and Residents were parked in a permit required areaOn October 31*, 2015, Management gave Residents a new temporary permit for 10/31/15-11/8/for an OPEN spot onlyOn 11/6/15, Residents vehicle was towed again off the premise due to parking in Guest Parking and not an OPEN spot resulting in a valid towResidents vehicle was towed again, due to parking in a handicap parking spot without a valid government issued handicap placard.All charges billed to this household are valid and the balance of $6,is due.Sincerely,Property Management Coronado At Newport

The current residents (“Residents”) moved into Coronado At Newport in May 2015. Upon moving into Coronado and renewing their residency, Residents signed a lease agreement stating that Coronado will have no responsibility for loss or damage to vehicles or other property parked or stored in a garage, carport, or storage unit, whether caused by accident, fire, theft, water, vandalism, pests, mysterious disappearance, or otherwiseAny damages that were to be caused to the Resident's vehicle is to be contacted to the Renter's renters insurance as Coronado will have no responsibility for loss or damage to vehicles in the parking structure.Pursuant to the above response, property management is not liable for any damage and will not provide any disputed amountsSincerely, Property Management Coronado At NewportPursuant to the above response, property management is not liable for any damage and will not provide any disputed amountsSincerely, Property Management Coronado At Newport

The former residents ("Residents") moved into Coronado at Newport South in November Residents executed a lease agreement and assumed full responsibility and possession of the home located at Seagull Lane #CNewport Beach, CA Residents terminated the lease agreement prior to
expiration and utilized the lease buyout option of paying 2x the rental amount with a day noticePursuant to the lease agreement, Residents remained responsible for any damage or cleaning charges (exclusive of ordinary wear and tear) after move-out. Upon move-out (March 3rd, 2017), Residents were charged: carpet replacement in the amount of $853.97, paint charges in the amount of $256.51, sub floor decontamination of $and one day of rent of $The carpet needed to be replaced due to damage beyond wear and tear (pet and urine damage) and such replacement charge was prorated based on a 5-year life expectancySubfloor decontamination needed to take place as unit had pet urine damageThe unit required paint due to large areas of scuff marks and pin holes on the walls and such charge was prorated to the ResidentsThe following charges were waived: apartment clean, bathtub resurfacing, keys and remotesThe final balance due now reflects $830.48.All charges billed to this household are valid and the balance of $is due

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have written proof of the complaints I submitted regarding the damage to the vehicle I have photos and emails to prove it, as well as the complaint slip they gave me after the second complaint I submittedPlease call me ***
Regards,
*** ***

The current residents (“Residents”) moved into Coronado At Newport in May 2015. Residents did not bring any concern nor documentation of their vehicle being damaged due to a broken speed bump within our parking structure. In addition, upon moving into Coronado and renewing their residency,...

Residents signed a lease agreement stating that Coronado will have no responsibility for loss or damage to vehicles or other property parked or stored in a garage, carport, or storage unit, whether caused by accident, fire, theft, water, vandalism, pests, mysterious disappearance, or otherwise.   Regarding Residents concern about damaging the television, Coronado At Newport’s management sent out communication on May 6th 2016 notifying residents of the scheduled window/sliding replacement. On May 8th, 2016 Residents contacted management to request that the work be scheduled for May 20th 2016 or May 25th 2016 so that Residents could be home to take care of her pet. Property management accommodated the request of May 25th 2016 with the assumption that the Residents would be present. A courtesy patrol officer accompanied the project superintendent to gain access to the apartment on Wednesday, May 25, 2016 at 9:15 am.  The courtesy patrol officer knocked on the door and when no one answered, he entered along with the project superintendent.  Per the patrol officer’s notes, the light in the kitchen was turned on and he noticed that the dog and cat were loose in the apartment and not refrained as directed in the communication sent on May 6th, 2016.  The patrol officer made a note in his daily log that two animals were loose.  When the patrol officer walked closer to the living room, he also saw that the flat screen television was on the floor, face down in front of the television stand.  The patrol officer also noted in the daily log “TV on floor”.  At the time of the notation, no one had entered the home other than the patrol officer and the project superintendent.  The window contractor did not knock over the television as claimed by the Residents as the window contractor was downstairs unloading the new sliding doors from their truck. Residents emailed property management the night of May 25th 2016 around 7:45 pm, using very foul language and stated that we broke Residents television.  Property management spoke to Residents the following day and explained to the Residents that the incident would be investigated and that property management would advise Residents what was found. Property management communicated to the Residents that documentation showed that neither property management nor the contractors were at fault for the television being damaged, as upon entering the home, the television was already on the floor.   Pursuant to the above response, property management is not liable for any damage and will not provide any disputed amounts. Sincerely,   Property Management Coronado At Newport

We spoke with Ms. [redacted] to resolve this situation.  At the heart of this issue was the voluntary lease break fee which was 2x a month’s rent plus a 30 day notice.  She let us know that she would not be able to provide a 30 day notice or the voluntary lease break fee.  We let her know...

how California law applies to her situation and what it provides for situations such as she was in.  We came to an understanding and she has since moved out. Please let me know if you have any further questions on this matter. Thank you,     [redacted]Senior Business ManagerCoronado at Newport

Ms. [redacted] was served through a legal eviction.  When eviction was finalized, a Sheriff lock out date was set and Ms. [redacted] was notified.  Ms. [redacted] filed a stay of eviction on 12/26/17 which was denied by the court and the lock out commenced on 12/27/17.  Our office tried to...

contact Ms. [redacted] to set up a time to retrieve her personal items without a response.  On 1/6/18 our service department did trash out the apartment to prepare it for the next resident.  They stored all personal items they felt were of value and trashed out the rest.   When Ms. [redacted] contacted the office on 1/7/18 to set up the date of pick up, she was informed that she could come on Tuesday, 1/9/18 to retrieve what was left of her personal items.  She was very upset that some of her items had been thrown away.  Our Service Supervisors met with her and an unknown gentleman on 1/9/18 and did apologize for the miscommunication.  I have reached out to Ms. [redacted] twice to acquire a list of the disposed items in hopes to come to an agreement on replacement items.  I have not receive a response from her.  A claim was filed through our insurance but cannot proceed until the inventory list is acquired.  Thank you.

The former resident ("Residents") moved into Coronado in August 2015. Residents signed a lease agreement whereby Residents agreed to full responsibility and possession of the home located at [redacted]. Residents were given an Inventory and Condition Form to...

complete and return with any additional findings after taking possession of the home on August 2nd, 2015. Residents surrendered possession to the home on August 2, 2016 resulting in a full 12 month lease term in residency at [redacted]. Upon move-out, Residents had an outstanding balance of $250.56 which amount consisted of $149.46 Final Utility Bills from 6/1/16 to 8/1/2016, Rent $97.87 and Parking of $3.23. In addition to the outstanding balance, cleaning charges in the amount of $90.00 and paint charges in the amount of $89.62 and resurfacing of bathroom tub/shower of $150.00 resulted in a total of $526.44 as of August 16th, 2016. Residents had a deposit of $500.00 which was applied to the balance of $526.44, resulting in a final balance due of $26.44. The bath tub/shower required to be resurfaced due to damage beyond normal wear and tear (heavy stains). The unit required paint due to large areas of scuff marks and pin holes on the walls and such charge was prorated to the Residents. All charges billed to this household are valid and the balance of $26.44 is due the Property. Sincerely, [redacted] Community Director Coronado At Newport Tell us why here...

The former resident ("Resident") moved into Coronado in July 2015 with roommates who signed their lease in September 2014. Resident's roommates at the time assumed full responsibility of touring Resident around the community and maintained a clean living environment for Resident prior to Resident...

moving in. Since the Resident was added as a roommate, Resident agreed to move into an apartment that had already been lived in for 10 months. Upon move-out, Resident received a refund in the amount of $58.47. Resident was charged: $133.82 Final Utility Bills, Carpet replacement in the amount of $339.42, cleaning charges in the amount of $100 and paint charges in the amount of $68.29. After applying the deposit in the amount of $700.00, Resident received a refund in the amount of $58.47. The carpet needed to be replaced due to damage beyond normal wear and tear (pet and urine damage, pet hair, and deep heavy soil) and such replacement charge was prorated based on a 5-year life expectancy. The unit required paint due to large areas of scuff marks and pin holes on the walls and such charge was prorated to the Resident.Regarding Resident's concerns about the bathroom, the property received only 2 service requests for this home -- 1) 11/4/14 for the bathtub faucetto be repaired, and 2) 7/13/15 for bathroom caulking, There were no further service requests submitted by the Resident via our online portal nor communicated to the Property office staff of any additional bathroom repairs. Regarding the pests such as cockroaches and fleas, Property records indicate that the Residents only entered one pest control exterminating request on October 1st, 2015 for cockroaches and fleas. Property residents can submit maintenance requests via online or by calling our office. In addition, the Property has a 24 hour maintenance for any emergencies on site. After the treatment on 10/1/15, the Property did not receive any further requests nor complaints from the Residents of there being any issues in the home. The Property offers a complimentary pest control services twice a week for Property residents.The Resident's car was towed on Resident's first day of residency because the car was parked on private property across the street from the Property. At the time, (when Resident brought the concern toProperty management) Resident understood and agreed that parking on private property was Resident's error.The Property management team assisted the residents during their time lease term, including waiving a late fee in July 2015 when the Resident's car was towed. This was a courtesy to a new resident joining our community. The Resident was also short $400 on rent that month due to towing expenses and management agreed to accept partial payment as an additional courtesy.All charges billed to this household are valid and the refund in the amount of $58.47 is accurate.Sincerely,

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Address: 880 Irvine Ave, Newport Beach, California, United States, 92663-6031

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