Eight Newport Beach

The current residents (“Residents”) moved into Coronado At Newport in May Upon moving into Coronado and renewing their residency, Residents signed a lease agreement stating that Coronado will have no responsibility for loss or damage to vehicles or other property parked or stored in a garage, carport, or storage unit, whether caused by accident, fire, theft, water, vandalism, pests, mysterious disappearance, or otherwiseAny damages that were to be caused to the Resident's vehicle is to be contacted to the Renter's renters insurance as Coronado will have no responsibility for loss or damage to vehicles in the parking structure.Pursuant to the above response, property management is not liable for any damage and will not provide any disputed amountsSincerely, Property Management Coronado At NewportPursuant to the above response, property management is not liable for any damage and will not provide any disputed amountsSincerely, Property Management Coronado At Newport

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have written proof of the complaints I submitted regarding the damage to the vehicle I have photos and emails to prove it, as well as the complaint slip they gave me after the second complaint I submittedPlease call me [redacted] Regards, [redacted]

The current residents (“Residents”) moved into Coronado At Newport in May Residents did not bring any concern nor documentation of their vehicle being damaged due to a broken speed bump within our parking structureIn addition, upon moving into Coronado and renewing their residency, Residents signed a lease agreement stating that Coronado will have no responsibility for loss or damage to vehicles or other property parked or stored in a garage, carport, or storage unit, whether caused by accident, fire, theft, water, vandalism, pests, mysterious disappearance, or otherwise Regarding Residents concern about damaging the television, Coronado At Newport’s management sent out communication on May 6th notifying residents of the scheduled window/sliding replacementOn May 8th, Residents contacted management to request that the work be scheduled for May 20th or May 25th so that Residents could be home to take care of her petProperty management accommodated the request of May 25th with the assumption that the Residents would be presentA courtesy patrol officer accompanied the project superintendent to gain access to the apartment on Wednesday, May 25, at 9:am The courtesy patrol officer knocked on the door and when no one answered, he entered along with the project superintendent Per the patrol officer’s notes, the light in the kitchen was turned on and he noticed that the dog and cat were loose in the apartment and not refrained as directed in the communication sent on May 6th, The patrol officer made a note in his daily log that two animals were loose When the patrol officer walked closer to the living room, he also saw that the flat screen television was on the floor, face down in front of the television stand The patrol officer also noted in the daily log “TV on floor” At the time of the notation, no one had entered the home other than the patrol officer and the project superintendent The window contractor did not knock over the television as claimed by the Residents as the window contractor was downstairs unloading the new sliding doors from their truckResidents emailed property management the night of May 25th around 7:pm, using very foul language and stated that we broke Residents television Property management spoke to Residents the following day and explained to the Residents that the incident would be investigated and that property management would advise Residents what was foundProperty management communicated to the Residents that documentation showed that neither property management nor the contractors were at fault for the television being damaged, as upon entering the home, the television was already on the floor Pursuant to the above response, property management is not liable for any damage and will not provide any disputed amountsSincerely, Property Management Coronado At Newport

We spoke with Ms [redacted] to resolve this situation At the heart of this issue was the voluntary lease break fee which was 2x a month’s rent plus a day notice She let us know that she would not be able to provide a day notice or the voluntary lease break fee We let her know how California law applies to her situation and what it provides for situations such as she was in We came to an understanding and she has since moved outPlease let me know if you have any further questions on this matterThank you, [redacted] Senior Business ManagerCoronado at Newport