Eipie Innovations

Dear Ms***,I was sorry to hear about your experience with my company. Had I known, I would have came to your home personally to inspect our work. I wish you had given me the opportunity to resolve this personally. Since this was not the case, I have credited your Visa card for
the full amount you were charged for $129.95.Sincerely,*** ***, Owner

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]