E.J. Hannah

Review: My husband went into the store to buy a recliner. He found the one we wanted and told the sales person that he wanted it. The sales person wrote up the contract and charged my American express card for the purchase. When my husband was signing the ticket he noticed there was a $39.99 delivery charge. My husband told the sales person he was going to pick the chair up and the sales person told my husband that the fee was to get the chair from their warehouse to the store. We don't feel we should pay to get the chair to the store so we can buy it. Plus we were not told prior to confirming the sale that there would be a charge. We want a full refund for the delivery charge. Ridiculous.Desired Settlement: Credit on my American express card for the $39.99 we were charged for a delivery when we in fact picked up the chair.