Ekblad, Inc.

THE RETURN PROCESS WITH LG HAS BEEN VERY SLOW I ADMIT IT IS OVER A YEAR OLD SO THE RETURN PROCESS HAS HAD TO BE DOCUMENTED BY LG TO MAKE SURE WE TRIED TO FIX IT PROPERLY THEY HAVE A LOANER REFRIGERATOR AND HOPEFULLY I WILL GET A EXCHANGE ARRANGED BY LG NEXT WEEK

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Thank you very much!

THE CUSTOMER HAS RECEIVED A NEW REFRIGERATOR

I am rejecting this response because:We have heard the same response for the past monthsWe are without our water purifier which we use to make formula for our childIts become more than a hassle to pick up water every other day because we don't have our fridge.

THE RETURN PROCESS WITH LG HAS BEEN VERY SLOW I ADMIT ? IT IS OVER A YEAR OLD SO THE RETURN PROCESS HAS HAD TO BE DOCUMENTED BY LG TO MAKE SURE WE TRIED TO FIX IT PROPERLY THEY HAVE A LOANER REFRIGERATOR AND HOPEFULLY I WILL GET A EXCHANGE ARRANGED BY LG NEXT WEEK

I am rejecting this response because:We have heard the same response for the past 6 months. We are without our water purifier which we use to make formula for our child. Its become more than a hassle to pick up water every other day because we don't have our fridge.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you very much!

THE CUSTOMER HAS RECEIVED A NEW REFRIGERATOR .