From: *** * *** *** [mailto:***] Sent: Tuesday, June 16, 5:PM To: *** Subject: Response to complaint #*** *** *** *** Marketplace Operations: I am writing in follow up to a registered complaint with your bureau. The ID # is
***. It was regarding a flashlight returned to the manufacturer that did not work when I brought it homeThe company I returned it to went out of business in January 2015.and was taken over by another company. Today, I received a call from *** at the new company. She was most apologetic and explained the situation and that they did not receive my return in the process. She is sending out a new flashlight like the one I returned, and another flashlight of my choice for the inconvenience that was caused by the former businessI accepted her apology and am told the flashlights will arrive late nest weekI hope this gets to the appropriate person listed aboveI had a hard time finding an email address on your website to send this follow up to as requested in an email I received 5-22-from Ms***Thank you for helping me to resolve this issue. It was greatly appreciated*** *** ** *** *** *** *** ** ***
From: *** * *** *** [mailto:***] Sent: Tuesday, June 16, 5:PM To: *** Subject: Response to complaint #*** *** *** *** Marketplace Operations: I am writing in follow up to a registered complaint with your bureau. The ID # is
***. It was regarding a flashlight returned to the manufacturer that did not work when I brought it homeThe company I returned it to went out of business in January 2015.and was taken over by another company. Today, I received a call from *** at the new company. She was most apologetic and explained the situation and that they did not receive my return in the process. She is sending out a new flashlight like the one I returned, and another flashlight of my choice for the inconvenience that was caused by the former businessI accepted her apology and am told the flashlights will arrive late nest weekI hope this gets to the appropriate person listed aboveI had a hard time finding an email address on your website to send this follow up to as requested in an email I received 5-22-from Ms***Thank you for helping me to resolve this issue. It was greatly appreciated*** *** ** *** *** *** *** ** ***