El Gato Auto Glass Reviews (1)
El Gato Auto Glass Rating
Description: Windows - Repairing, Windows - Installation & Service
Address: 856 S Harbor Blvd, Anaheim, California, United States, 92805
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Review: WEnt to El Gato Auto Glass to have a window regulator replaced. He asked if I wanted the cheaper after market replacement or the dealership original and explained the price difference. I told him I wanted the dealership part and was willing to pay more, he said no problem and charged me for the more expensive part and off I went. The next day my car door would not shut. I noticed there was a broken clip from where he worked on the door. I went ahead and purchased a new clip from the dealership and installed it myself. Two days later the window would not roll up. I took it to back to El Gato and he said no problem let me check it out and I'll fix it. He called me said it was ready off I went. Two days later the window did not roll up. This time I decided to check and see if he put an aftermarket regulator or an original. Low and behold it had a Made In Taiwan sticker and was obviously aftermarket. I called him and he said the dealership gave him that part and he doens t know what to tell me.Also noticed a bunch of broken clips on my door panel too. In my opinion this guy is a hack and should not be operating a business at all. Thank you for your time.Desired Settlement: $486 for the regulator and $200 for labor. $686 refund.