El Torito Restaurant

Hello Revdex.com,Guest Satisfaction is paramount to Real Mex RestaurantsOur Guest Services department has made several attempts to reach Ms [redacted] to connect and discuss her visit in further detail with herWe have received no response or correspondence from Ms [redacted] as of 5/20/We value guest feedback and look forward to hearing more about her experience [redacted] Guest Services Real Mex Restaurants

Hello ***,Thank you for allowing us to connect and rectify the situation with youWe appreciate your patronage and look forward to seeing you again soon!Best[redacted] Guest Relations Manager

Hello Revdex.com,We have connected with Ms*** via email correspondence and offered resolution to her concern. Guest Services

Hello Revdex.com,Our corporate office has made numerous attempts to connect to Ms*** ***Our first attempt was on 06/8/15, then 6/16/and another on 7/5/It is our top priority at Real Mex Restaurants to provide exceptional customer service as well as work with our guests when issues of this
nature arise to find a reasonable and expedited solutionCurrently,we have not received any correspondence from the guest as of 7/7/15. Guest Services DepartmentReal Mex Restaurants

Hello Revdex.com,Guest Satisfaction is paramount to Real Mex Restaurants. Our
Guest Services department has made several attempts to reach Ms. [redacted] to
connect and discuss her visit in further detail with her. We have received no
response or correspondence from Ms. [redacted] as of 5/20/15. We value...

guest
feedback and look forward to hearing more about her experience.
 [redacted]
Guest Services
Real Mex Restaurants

Revdex.com:I have no voicemail or emails from you. Please contact me at 408[redacted] and LEAVE A MESSAGE or you can email at [redacted]@yahoo.com
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Hello [redacted],Thank you for allowing us to connect and rectify the situation with you. We appreciate your patronage and look forward to seeing you again soon!Best.[redacted]Guest Relations Manager