Elan Uptown Luxury Apartments

Our stance remains the same and will not change, the $3,000 lease break fee stands as is. In fact, if you look at the lease buyout addendum, his notice to vacate is technically not valid until he has paid that fee. This means that AFTER he pays us the $3,000 fee is when his 60 day notice period goes into effect. -- I can’t speak to this as I was not involved in [redacted] initial move-in and Amy [redacted] is no longer with Elan Uptown. True or not, this does not warrant any waiver of fees. As mentioned in a previous response, [redacted] has had more than one opportunity to move out (at the end of his lease without a break fee) or transfer without a fee and he declined both. If he was so displeased with his unit or price, he should have capitalized on these opportunities.   -- I have confirmed with all three of my leasing agents that nothing was ever said to [redacted] in regards to waiving his lease break fee in the event that his unit gets rented out. We deal with many lease break situations throughout the year and it never has been a practice or a policy to waive fees if someone apartment gets rented out. The logic behind the argument doesn’t make a whole lot of sense. If someone breaks their lease we are always going to try and re-rent the unit out, we aren’t going to let it sit vacant just because someone pays a break fee.   -- This is also not true. There are costs involved when residents move out such as vacancy loss (the time between you moving out and the new resident moving in when we are not collecting income), turn costs and admin costs. Also, we rented out that apartment to the new resident at a lower rate than what [redacted] was paying so we are also losing revenue each month. For privacy reasons, I cannot attached a copy of the new residents lease to prove it but would be happy to provide it to the Revdex.com if requested. -- [redacted] is absolutely right, the lease agreement is a two way street. We have upheld all of our requirements and obligations set forth by our mutual lease agreement with [redacted]. In regards to the repairs, these were made as promptly as they possibly could be. When the building suffers a $150,000+ fire loss, that unfortunately isn’t something that can be repaired overnight. We are proud of managing a luxury apartment building and are not in the business of prolonging construction for no reason, we wanted the building restored to its original just as fast as everyone else did. We did everything in our power to make that happen. -- In the attached email provided by [redacted], you’ll see that the “To:” address is to [redacted], however, my email address is [redacted] It has never been [redacted] and I unfortunately do not receive any emails sent to that address. To prevent [redacted] from stating he doesn’t have my correct email, I’ve attached a past email from [redacted] (Exhibit A) that proves he does in fact have my correct email address.