Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
this situation has been attempted to be resolved but customer is not cooperating.
Helvetica, Arial, 'Lucida Grande', sans-serif;">
In customer purchased a truck from our business. At the time of sale it was unknown that this truck was rebuilt in A prior branding was not printed on the title. This truck is not a “salvage” vehicle as customer is claiming; salvage vehicles cannot be operated on the highway until going through inspection after the rebuilding process, which this truck did. The truck has a clear title with a prior rebuilt branding.
The prior branding was omitted by the Illinois DMV in 2004. This omission was carried over until now. This was a DMV error & I have documentation that was mailed to me from the Illinois DMV stating that they inadvertently made this errorEven though we were not aware of a prior brand, we acted in good faith and offered to buy this truck back from our customer. Customer stated we would have to come to North Dakota to pick up the truck. Upon arriving at customer’s place of business; the truck was not there, after reaching them by phone they stated they were operating it in Colorado when originally they stated they never operated the truck over the last year and wanted their full purchase price refundedPer our phone conversation that day, we told them we would need to inspect the truck and could then refund them their purchase price less any amount for wear & tear incurred over the last year
Customer was advised they would need to bring the truck to our place of business for inspection and refund
Thank you,
widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(255, 255, 255);">In response to your letter dated 4/27/15, Re: ID #[redacted]; this matter has been resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
inline ! In response to your letter dated 4/27/15, Re: ID # [redacted] ; this matter has been resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
this situation has been attempted to be resolved but customer is not cooperating.
Helvetica, Arial, 'Lucida Grande', sans-serif;">
In customer purchased a truck from our business. At the time of sale it was unknown that this truck was rebuilt in A prior branding was not printed on the title. This truck is not a “salvage” vehicle as customer is claiming; salvage vehicles cannot be operated on the highway until going through inspection after the rebuilding process, which this truck did. The truck has a clear title with a prior rebuilt branding.
The prior branding was omitted by the Illinois DMV in 2004. This omission was carried over until now. This was a DMV error & I have documentation that was mailed to me from the Illinois DMV stating that they inadvertently made this errorEven though we were not aware of a prior brand, we acted in good faith and offered to buy this truck back from our customer. Customer stated we would have to come to North Dakota to pick up the truck. Upon arriving at customer’s place of business; the truck was not there, after reaching them by phone they stated they were operating it in Colorado when originally they stated they never operated the truck over the last year and wanted their full purchase price refundedPer our phone conversation that day, we told them we would need to inspect the truck and could then refund them their purchase price less any amount for wear & tear incurred over the last year
Customer was advised they would need to bring the truck to our place of business for inspection and refund
Thank you,
widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; display: inline !important; float: none; background-color: rgb(255, 255, 255);">In response to your letter dated 4/27/15, Re: ID #[redacted]; this matter has been resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]