ElecShack

We just received buyer's respond from Revdex.com, He is stating not satisfy with our unit replacementCould you please enter our respond, ask him to ship it back the unit and we will send him another one with hard driveThanks in advance,Best Regards,

We sent him a replacement unit on 04/21/Tracking number updated ***, we would like customer to close the complaint once he received the unitPlease see attachment for replacement proof. Best Regards, ElecShack

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[If you are rejecting the business's response please enter your rejection comments here.] This business has played so many games already and if I accept this it closes my Revdex.com claim what I want is the Business to send me the channel 1tb DVR and then I will send the old defective unit back to them, I have already paid $to them in shipping to receive a broken unit so when they send the new unit with harddrive they also need to send return shipping label so I can send them back there defective unit
Regards,
*** ***

Revdex.com:
I have reviewed the
response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[If you are rejecting the business's response please enter your rejection comments here.] I have reveiwed elecshacks comments and the proof they submitted to you in the form of a postal label if you notice the postal label is dated 4/5/this label is from the old broken unit without the harddrive that they sent me to replace the unit I originally purchased that was purchased with the harddrive, also it has been days since they said they mailed the unit out(4/21/2016) and when I track the package it only says that they have a package that is ready to ship which allowed them to generate a tracking number, this was done so it would look like they sent it and that is why they have asked me to drop my complaint but I am sure that once you look at the label they attached to there response you will see the kind of company we are dealing with, I want a working replacement with the 1tb harddrive like I returned to them that I originally purchasedThank You
Regards,
*** ***

We just received buyer's respond from Revdex.com, He is stating not satisfy with our unit replacement. Could you please enter our respond, ask him to ship it back the unit and we will send him another one with hard drive. Thanks in advance,Best Regards,