Deposits are made to show good faith between the customer and us.? The customer knows that the trailer will not be sold to someone else and we can start the pre delivery process.? A typical sale from deposit to deliver is normally to days the trailer Mr [redacted] purchased was not available to sale for approximately months, we even ordered another trailer to replace itMr [redacted] made a larger deposit then so when he contacted us about getting his money back we knew it would not be fare to keep the full deposit.? Everyone agreed and Mr [redacted] was glad to be getting his deposit back less the $1,500.00, $1,was never discussedWe have sent Mr [redacted] his refund which he has cashed so I consider this matter closed
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below $is a blatant overcharge for a few hours of work, no merchandise changing hands, and the business taking advantage of a senior citizen undergoing care at the [redacted] .Regards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not fully resolve my complaint. For your reference, details of the offer I reviewed appear below I was not aware of the day time-lag for a return of my deposit or I would not have registered a formal complaint. However, Mr [redacted] stated the business loss was $1100, not $1500. Why the additional charge of $400? An itemized explanation of the business's losses is requested Regards, [redacted]
Deposits are made to show good faith between the customer and us.? The customer knows that the trailer will not be sold to someone else and we can start the pre delivery process.? A typical sale from deposit to deliver is normally to days the trailer Mr [redacted] purchased was not available to sale for approximately months, we even ordered another trailer to replace itMr [redacted] made a larger deposit then so when he contacted us about getting his money back we knew it would not be fare to keep the full deposit.? Everyone agreed and Mr [redacted] was glad to be getting his deposit back less the $1,500.00, $1,was never discussedWe have sent Mr [redacted] his refund which he has cashed so I consider this matter closed
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below $is a blatant overcharge for a few hours of work, no merchandise changing hands, and the business taking advantage of a senior citizen undergoing care at the [redacted] .Regards, [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not fully resolve my complaint. For your reference, details of the offer I reviewed appear below I was not aware of the day time-lag for a return of my deposit or I would not have registered a formal complaint. However, Mr [redacted] stated the business loss was $1100, not $1500. Why the additional charge of $400? An itemized explanation of the business's losses is requested Regards, [redacted]