Electrical Services

Initial Business Response / [redacted] (1000, 5, 2014/03/26) */ We will like to apologize to Mrs [redacted] for any inconvenience or misunderstanding with her experience with our companyWe will issue a refund to Mrs***This has thought us a valuable lesson on how not to loose focus on customer serviceThis was a one time occurrence and it will never happen again Once again we hope Mrs [redacted] will accept our apology Sincerely, [redacted] Final Consumer Response / [redacted] (2000, 7, 2014/03/28) */ (The consumer indicated he/she ACCEPTED the response from the business.) I do accept your apologyPlease issue the refund at your earliest convenience so that I may close this case Thank you, [redacted]

Initial Business Response /* (1000, 5, 2014/03/26) */
We will like to apologize to Mrs. [redacted] for any inconvenience or misunderstanding with her experience with our company. We will issue a refund to Mrs. [redacted]. This has thought us a valuable lesson on how not to loose focus on customer...

service. This was a one time occurrence and it will never happen again.
Once again we hope Mrs. [redacted] will accept our apology.
Sincerely,
[redacted]
Final Consumer Response /* (2000, 7, 2014/03/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept your apology. Please issue the refund at your earliest convenience so that I may close this case.
Thank you,
[redacted]