Electrolysis by Stefania

[redacted] contacted my office to set up an initial consult appointment which I did She later called and wanted to know if I give free minute treatments I advised her that I charge for appointments at which time she said she had found someone who gives a free initial minute treatment and then if she is not satisfied with the electrologist I can be her future electrologist I thought this rather strange at the time I was notified by this electrologist not to take [redacted] as she was a difficult personNeedless to say, her name did not register when [redacted] called to set up an apptwith me on January 7, for an hour She came into the office and my office protocol is to have a consult prior to treatment which she was very hesitant to do I told ***, no consult, no treatment She stated that she wanted the hairs removed in hour and preferred the short wave method I asked [redacted] for a list of her medications She toke the sheet and started listing her meds Unfortunately I should have looked at what she was on or not taking - this would have been a reason not to treat her Due to confidentiality of the information, I cannot state this information I told her that short wave is more intense than the other method and she would have more inflammation She said that would be OK I cleared her chin hairs that were very dense and the corners of her upper lip within half an hour [redacted] was given post treatment instructions which I explained to herI showed [redacted] what the areas looked like post treatment, and she was satisfied She gave me $ Later that evening I received an e-mail of her displeasure of the treatment and requested that a refund be given A money order for $was sent to [redacted] which she had received [redacted] has sent me numerous e-mails stating that a negative review was given to YP Later she sent an e-mail that she wanted my assistance in deleting that review Another e-mail that she found a way to delete that negative review She did received a refund

[redacted] contacted my office to set up an initial consult appointment which I did.  She later called and wanted to know if I give free 15 minute treatments.  I advised her that I charge for appointments at which time she said she had found someone who gives a free initial 15 minute...

treatment and then  if she is not satisfied with the electrologist  I can be her future electrologist.  I thought this rather strange at the time.  I was notified by this electrologist not to take [redacted] as she was a difficult person. Needless to say, her name did not register when [redacted] called to set up an appt. with me on January 7, 2016 for an hour.  She came into the office and my office protocol is to have a consult prior to treatment which she was very hesitant to do.  I told [redacted], no consult, no treatment.  She stated that she wanted the hairs removed in 1 hour and preferred the short wave method.  I asked [redacted] for a list of her medications.  She toke the sheet and started listing her meds.  Unfortunately I should have looked at what she was on or not taking - this would have been a reason not to treat her.  Due to confidentiality of the information, I cannot state this information.  I told her that short wave is more intense than the other method and she would have more inflammation.  She said that would be OK.  I cleared her chin hairs that were very dense and the corners of her upper lip within half an hour.  [redacted] was given post treatment instructions which I explained to her. I showed [redacted] what the areas looked like post treatment, and she was satisfied.  She gave me $46.  Later that evening I received an e-mail of her displeasure of the treatment and requested that a refund be given.  A money order for $46 was sent to [redacted] which she had received.  [redacted] has sent me numerous e-mails stating that a negative review was given to YP.  Later she sent an e-mail that she wanted my assistance in deleting that review.  Another e-mail that she found a way to delete that negative review.  She did received a refund.