We first went to [redacted] ***'s home to install a new motion light outsideHe then called and stated that it was not operating properlyWe made a second visit to replace the new motion light with another new one just to be sure there was no defectI explained that perhaps the time clock controlling the motion light was interfering with it's proper operation, so [redacted] asked that we "get rid of the time clock" and just use the motion lightMy employee returned there, that evening (3rd visit) just to verify that the motion light was turning on: when it was dark out, when someone walked through it's sensor range, and that it would automatically shut off within to minutesAt that point, it was operating properly [redacted] called, stating that the light was not working properly and they wanted a time clock installed in the original locationShe said that if we couldn't get the motion light to work, then disconnect the motion detector and just have the lights controlled by the time clockWe returned on [redacted] , December [redacted] with a NEW time clock, installed it, and disconnected the motion light (4th visit)Upon completion of the work, [redacted] refused to pay any additional labor for this 4th visit and would not pay for the new time clock that we had to supply even though he told us to get rid of the first oneApparently, before we returned for this 4th visit, [redacted] filed a complaint with Revdex.com and I received notification via [redacted] mail on [redacted] , December ***, the day after our 4th visit
We first went to [redacted] ***'s home to install a new motion light outsideHe then called and stated that it was not operating properlyWe made a second visit to replace the new motion light with another new one just to be sure there was no defectI explained that perhaps the time clock controlling the motion light was interfering with it's proper operation, so [redacted] asked that we "get rid of the time clock" and just use the motion lightMy employee returned there, that evening (3rd visit) just to verify that the motion light was turning on: when it was dark out, when someone walked through it's sensor range, and that it would automatically shut off within to minutesAt that point, it was operating properly [redacted] called, stating that the light was not working properly and they wanted a time clock installed in the original locationShe said that if we couldn't get the motion light to work, then disconnect the motion detector and just have the lights controlled by the time clockWe returned on [redacted] , December [redacted] with a NEW time clock, installed it, and disconnected the motion light (4th visit)Upon completion of the work, [redacted] refused to pay any additional labor for this 4th visit and would not pay for the new time clock that we had to supply even though he told us to get rid of the first oneApparently, before we returned for this 4th visit, [redacted] filed a complaint with Revdex.com and I received notification via [redacted] mail on [redacted] , December ***, the day after our 4th visit