Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Hello,I have attached a screen shot from our merchant account showing the cards as being declined. Typically what happens during this type of a decline is the bank will put a pre-authorization hold on the funds, which may last a few days but will automatically be released back into the...
account. The reason for the decline is that the Address Verification System came back with an invalid billing address ""AVS Response:Address and Zip Code do not match"The only way we can speed up this process is if you contact your bank and ask them what they need from us to release the funds from their hold and we can forward over that info. Sorry about the confusion and delay!- [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Hello,
Sorry about the mixup and issues. We sent out replacement liquids and charger on 10/09/2014 after speaking with the customer at no cost.
Thanks!
[redacted]
Hello,I have attached a screen shot from our merchant account showing the cards as being declined. Typically what happens during this type of a decline is the bank will put a pre-authorization hold on the funds, which may last a few days but will automatically be released back into the...
account. The reason for the decline is that the Address Verification System came back with an invalid billing address ""AVS Response:Address and Zip Code do not match"The only way we can speed up this process is if you contact your bank and ask them what they need from us to release the funds from their hold and we can forward over that info. Sorry about the confusion and delay!- [redacted]