Electronic Doctors Reviews (3)
Electronic Doctors Rating
Address: 418 Holiday Park Vlg, Jamestown, North Dakota, United States, 58401-6255
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www.electronicdoctorsforyou.com
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I'm sorry as our policy states that when we take in a device the price is for diagnosis. Preston was shown that everything was in working condition before he left the store, as we do with all of our customersHe gave the tablet to his minor son which took it to his mother's and damaged
the deviceThere is no warranty on damage to the deviceHe is welcome to come pick his tablet up and settle the that he owes usThank you for your time
I am rejecting this response because:The device never worked as it should upon receiving it from electronic doctorsThe home button clearly was offset in the glass upon opening the protective cover after arriving honeFurthermore, there was no mention of a diagnosis fee prior to bringing it inOnly after I got firm with them on not responding back to me and notifying authorities on not returning my property was there mention of a feeOne glance at the ipad would have told them what was wrong with device, as it was obviousAs a business, the customer is always right; I feel wronged, and they need to release my property to me in working condition free of charge
Initial Business Response /* (1000, 11, 2016/03/21) */
Business states that customer has received her phone and is satisfied.
Initial Consumer Rebuttal /* (2000, 13, 2016/03/21) */