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Electronic Enterprises

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Electronic Enterprises Reviews (4)

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to meHowever I stand by what I said when I said he called back to day was not coming back due to the "argument" and that he used no other tools besides the screwdriver in which he replaced the thermal fuse that had already been replaced twiceI appreciate the refund, but definitely think other people should be aware of his attitude/customers service skillsThe refund will be satisfactory as soon as I receive the checkIt was supposed to be placed on the mail 11/15-still have not received it

First, I would like to say I am truly sorry you had a bad experience with our technicianI would also like to clarify that he does have the necessary tools to diagnose appliance issuesThere was no intention of taking advantage of you or any other customerHe did agree to come back, and he did not refuse your calls, and the appliance was working when he leftSome repairs take more than one visitwith that saidI am sorry that you were unhappy with your service and will recieve a refund

First, I would like to say I am truly sorry you had a bad experience with our technician. I would also like to clarify that he does have the necessary tools to diagnose appliance issues. There was no intention of taking advantage of you or any other customer. He did agree to come back, and he did...

not refuse your calls, and the appliance was working when he left. Some repairs take more than one visit. with that said. I am sorry that you were unhappy with your service and will recieve a refund.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me. However I stand by what I said when I said he called back to day was not coming back due to the "argument" and that he used no other tools besides the screwdriver in which he replaced the thermal fuse that had already been replaced twice. I appreciate the refund, but definitely think other people should be aware of his attitude/customers service skills. The refund will be satisfactory as soon as I receive the check. It was supposed to be placed on the mail 11/15-still have not received it.

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Address: 480 Congress St, Portland, Maine, United States, 04101-3400

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