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Electronic Warehouse NY Inc.

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Electronic Warehouse NY Inc. Reviews (2)

Revdex.com:At this time, I have not been contacted by Electronic Warehouse NY Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: On February *, 2015 I purchased a [redacted] laptop for $330.00 plus $60 for the [redacted] software. The next day I took the laptop back because the mouse kept freezing and it did not have a cd/dvd like I was told. They told me to come back when the manager was there. February **, 2015 I took it back and spoke to a man named [redacted] and he told me I couldn't get my money back but I could exchange it for a brand new ** laptop; which I did and paid an extra $50.00 for it. When I got home and downloaded the avg anti-virus the whole screen went black. When I looked into the computers serial number I found out that it was in fact a refurbished laptop and not new like I was told. So I took it back to the store wanting a refund, but they kept saying all they could do is give me a store credit or exchange it for something else. I told them that if they are selling refurbished laptops then maybe everything in their store is refurbished and that I just wanted my money back so I could buy a new laptop from somewhere else because I need it for school. They told me that's the best they could do; store credit or exchange. I still have the laptop in my possession because they refuse to give me a refund. The manager was very disrespectfulDesired Settlement: I just want my money back so that I may purchase a new laptop for my school. It's costing me more money because I have to go to public libraries to print things out and also the long wait for a computer. I have 4 kids and cannot afford to lose almost $500.00.

Consumer

Response:

At this time, I have not been contacted by Electronic Warehouse NY Inc. regarding complaint ID [redacted].Sincerely,[redacted]

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Description: ELECTRONIC EQUIPMENT & SUPPLIES-DEALERS

Address: 163-46 Jamaica Avenue, Jamaica, New York, United States, 11432-4912


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