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Electronique Hi-Fi

10090 Boulevard Louis-H.-La Fontaine, Montreal, Quebec, Canada, H1J 2T3

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Electronique Hi-Fi Reviews (%countItem)

Purchased a land line phone set for my Mom for a Mother's Day gift. Purchased through *** online website. Upon my Mom opening her gift, we started charging the batteries. After about 50 mins of charging, Mom picked up the handset to use it and there was a message on the phone. We had not received/missed any calls. I have tried for 2 weeks now to get rid of this message. I cannot. It is a used phone set. Someone has returned this phone. I have contacted *** and been told they will not do anything as to a return because it is a third party supplier. The seller in Quebec will not send a return shipping label for a refund.
I have had to go out and spend another $150 on another phone set.
I just want to return this phone and I feel I should not be paying for shipping it back to them!!
IT IS A USED PRODUCT!!

Electronique Hi-Fi Response • May 28, 2020

Hi, we issue return label customer as good customer service please close case if need help let's know.

Thanks

Customer Response • May 29, 2020

:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely,

***Thank you for help, once again. I can always count on you, which means huge at this time.Be safe.

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Address: 10090 Boulevard Louis-H.-La Fontaine, Montreal, Quebec, Canada, H1J 2T3

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