Elegance by Carbonneau's Reviews (1)
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Description: Bridal Shops, Jewelry Shop- Retail, Shoes-Retail, Wedding Supplies & Services, Bridal Gown Preservation, Tuxedo Sales & Rentals, Wedding Consultants
Address: 292 West Boylston St, 1st Floor, Worcester, Massachusetts, United States, 01606-2398
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This company does not respond to phone calls and is very slow to respond to emails. The item purchased is defective and they refuse to address it.Problem date 1/27/14Purchase date 1/27/14Item code NE 8005 Silver Ivory Crystal Pearl jewelry setAccount Number WFD XXXXXXPayment amount 39.30Credit CardDefective item and company does not respond to attempts to contact in timely manner.Desired SettlementI will be happy to return the item, but want them to refund the shipping and purchase price for the item.Business Response We have addressed the customers issue and we will allow for the return.