Elegant Fashion LLC Reviews (3)
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Elegant Fashion LLC Rating
Address: 6201 Matlock Rd Ste 117, Arlington, Texas, United States, 76002-2763
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I tried to help customer out by letting her know the dress she ordered may run a little big advised her that she we have another dress we can send her to see if she like customer agreed and said that she would try it out and hope it fits ok so I sent the dress customer replied days later saying this isn't the dress she Ordered after we have came to an agreement that the dress she orders was maybe going to be to big I guess customer forgot about conversation we had she wanted a refund my organization doesn't grant refunds online exchanges customer says she will send dress back so I told her ok I'll just send a xs maybe that will fit but I never received package asked customer for tracking number she never responded so if I can't get the dress back there is no way I can grant the dress she orders I would consider a refund but I don't have the dress she said she sent back neither did she reply when asked for tracking neither did she send tracking number so until I get dress back I will not gran t a refund or original item
Customer was very rude very aggressive verbally abusive was unsatisfied because she was not aware of are shipping policy offered refund customer declined refund and said she is fine with waiting on product
I tried to help customer out by letting her know the dress she ordered may run a little big advised her that she we have another dress we can send her to see if she like customer agreed and said that she would try it out and hope it fits ok so I sent the dress customer replied days later saying this...
isn't the dress she Ordered after we have came to an agreement that the dress she orders was maybe going to be to big I guess customer forgot about conversation we had she wanted a refund my organization doesn't grant refunds online exchanges customer says she will send dress back so I told her ok I'll just send a xs maybe that will fit but I never received package asked customer for tracking number she never responded so if I can't get the dress back there is no way I can grant the dress she orders I would consider a refund but I don't have the dress she said she sent back neither did she reply when asked for tracking neither did she send tracking number so until I get dress back I will not gran t a refund or original item