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Elegant Windows and Decor

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Elegant Windows and Decor Reviews (3)

We have reviewed the complaint referenced herein.We have a form that must be completed and signed to effect a change in the payment date.We sent the form to the customer to be completedWe also attempted to verify the customer’s receipt of the form and assist with any questions but we did not receive a response from the customer.The customer was facing repossession of the automobile because the loan was nearly days past dueWe have been generous in our collection practices with this account and in allowing payment arrangements to accommodate the customer.A payment was offered to us on August and we also agreed to an extension of one loan payment at that timeThat has allowed us to not repossess the automobileThe loan is due for the August paymentIt is not at this time a candidate for repossession.Respectfully submitted,John O***Controller

We have reviewed the complaint referenced herein.We have a form that must be completed and signed to effect a change in the payment date.We sent the form to the customer to be completed. We also attempted to verify the customer’s receipt of the form and assist with any questions but we did not...

receive a response from the customer.The customer was facing repossession of the automobile because the loan was nearly 60 days past due. We have been generous in our collection practices with this account and in allowing payment arrangements to accommodate the customer.A payment was offered to us on August 12 and we also agreed to an extension of one loan payment at that time. That has allowed us to not repossess the automobile. The loan is due for the August payment. It is not at this time a candidate for repossession.Respectfully submitted,John O[redacted]Controller

Revdex.com 151 N Delaware St #2020 Indianapolis,IN 46204-2599     Re: Case ID [redacted]   The Morris Plan Company of Terre Haute. Inc. has reviewed the referenced Case. We offer the following responses to the issues presented.   Customer's Statement of the...

Problem: Ihad a loan with these people for over 3 years , and since day one they have been a major issue. Some issues being harassment, not just towards me but towards my family and friends. They would contact my family/friends and harass them even when my payment wasn't due yet. Just recently they called my ex -not me- and complained that they haven't received my payment, the day they called was the 9th and my payment wasn't due untilthe 14th! They had even hired a private investigator and then charged me for it even though they knew where Iwas living.Fast forward to today and Itraded in my old car to [redacted] Auto located in [redacted]. [redacted] auto paid off my old car in full to Morris plan and now Morris plan is harassing me, stating that Iowe them money on a car that I no longer possess.also adding that they are going to reposes my old vehicle even though they got their money! I also want to add that there have been multiple times that Ihad made a payment and a few days later they called stating that Idid not make a payment even though I have receipts for it! This has been a complaint for many people not just myself! These people are the worst and their customer service is atrocious!   The Morris Plan Company response:   The plaintiffs payment history dictated repeated collection efforts throughout the term of the loan. Persons contacted were only the debtor, co-debtor and any personal references listed by the debtor. There were five times that the plaintiff or a person related to the loan was called on the 91 day of a month. In every  instance the call was being made nearly 30 days after the due date for the payment.   Morris Plan Company did not receive payment in full for this customer until March 6, 2017. There have been no calls to anyone related to this loan since then. Desired Settlement:No further contact by the businessI want them to leave me alone and Idon't want them to add a repossess ion on my credit report for a car that I no longer own. These people need to be investigated immediately .  The Morris Plan Company response: The Morris Plan Company has initiated no contact with the plaintiff or any other related party since receiving the payment in full. There is no notation of a repossession on the credit reporting for this loan.

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