I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below I was not asked about upping the size of the stones and never stated that I wanted larger stonesI am still wanting a refund of my down payment Regards [redacted]
To Whom It May Concern,As previously stated, our business policy does not allow for returns, as the materials are manufactured to custom design specifications and are hence modified beyond returnWe are willing to completely surrender any profit or labor costs; this would reduce the balance to Five Hundred dollars.? ? Sincerely,YM Jewelry
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below I was not asked about upping the size of the stones and never stated that I wanted larger stonesI am still wanting a refund of my down payment Regards [redacted]
To Whom It May Concern,As previously stated, our business policy does not allow for returns, as the materials are manufactured to custom design specifications and are hence modified beyond returnWe are willing to completely surrender any profit or labor costs; this would reduce the balance to Five Hundred dollars.? ? Sincerely,YM Jewelry