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Elements HVAC

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Elements HVAC Reviews (3)

[redacted] did a wonderful job. He was honest and the price was reasonable. Thanks so much, Elements!

This company was professional and knowledgeable and did a thorough job. I would recommend them

I hired Elements to service an air conditioning unit. They added Freon and a new motor. They did not calibrate the thermostat correctly so the house was cooling ten degrees too cold. They came back and talked my 78 year old Aunt into taking out the 55 year -old thermostat (which had been working perfectly for 55 years prior to their first service) for a $14 cheap thermostat. My Aunt paid them for the work they did that day. There was no question about who she was at that time and they took her money twice for both appointments.
I called and requested an upgrade to a programmable thermostat given the one they installed was a piece of JUNK. I set up the appointment for today and gave them MY PHONE NUMBER. My Aunt adjusted her flight schedule to be at the HOME for this appointment since I work full time. She called when no one arrived and they told her 1. we are running behind and will be there shortly. then she called again at 11:30am and was told 2. they had a lot of no cools/no ac's working so they were on their way. They then checked and told her 3. they did not have us on the schedule AT ALL. Now, I called and spoke to the receptionist. I was told that 4. the homeowner was not at the home so they cannot go to an appointment where there is no homeowner. THEY HAD ALREADY TAKEN PAYMENT FROM HER TWICE. 5. I was then told that they had too many NO AC's today and could not fit us in. so they gave us a total of 5 excuses for not showing up. They 'person' who answered was extremely rude and blame shifted with 5 excuses as to why they were not going to service our home. accusing my 78 year old CATHOLIC AUNT OF LYING!!!???? after they had already taken her money twice at two other appointments. This is a VERY SHADY BUSINESS. They are out to get a quick $$$ and then your on your own when the product do not work, CAUTION!!!!!!!!! 'Fly by night, get as much money and you can and run' kind of company. The person who took the appointment and my phone number was FIRED so he obviously did not give scheduling our information but the receptionist BLAMED US FOR giving them the wrong phone number?? SHADY!!!!!!

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Description: Heating & Air Conditioning, Sheet Metal Work, Thermostats, Air Conditioning Repair, Air Conditioning Systems - Cleaning, Duct Cleaning, Heat Sealing, Heating Equipment & Systems Cleaning & Repair, Ventilating Systems - Cleaning, Air Purifying & Cleaning Systems & Equipment, Boilers - New & Used, Heat Recovery Equipment & Systems, Humidifying Apparatus, Ventilating Equipment, Furnace Sales & Service, Geothermal Heating & Cooling, Air Duct Cleaning, Air conditioning & Heating Contractors - Residential, Air conditioning & Heating Contractors - Commercial, Hydronic Heating, Air Duct Systems, Radiant Heating, Contractors - Sheet Metal, Air Duct Repair, In-floor Heating, Boilers - Sales & Service, Air Conditioning Contractors & Systems, Boilers - Repair & Cleaning, Heat Pumps, Heating Contractors, Ventilating Contractors, Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Address: 205A Front St, Burlington, Wisconsin, United States, 53105

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